- Amazon (Dallas, TX)
- … customer problems that may span multiple AWS services - Leverage your day-to-day customer support experience to provide the voice of the customer to ... videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to… more
- IBM (San Francisco, CA)
- … Tickets with the guidance of more senior team members. * Effectively triage customer support tickets and understand the difficulty of tickets being submitted * ... Engineer as a key member of the Global Support & Services organization and advocate for customer... Support & Services organization and advocate for customer satisfaction and success. You will troubleshoot complex issues… more
- Custom Computer Specialists (Hauppauge, NY)
- … Analyst (ESA) plays a critical role in delivering high quality service and customer support to our Infinite Campus (K12 student management system) clients. ... Primary responsibilities include; providing first-level customer support of the software application (via phone and web support ), rapid resolution of client… more
- Autodesk (Portland, OR)
- … Support Manager, you will empower specialists to deliver outstanding customer support for industry-leading 3D design, engineering, and entertainment ... equivalent work experience + 5+ years management experience in a technology or customer support industry + Proficient in CRM tools and building support … more
- Innovation Associates, Inc. (Indianapolis, IN)
- …and consistent use of established methodologies, tools and techniques to resolve customer support cases, coordinate resources (internal and matrixed) to enable ... Support is a key leader in the Customer Operations organization, supporting the Sr. Director of ...Customer Operations in leading technical resolutions across iA's customer base. This role provides daily support … more
- Amazon (San Francisco, CA)
- …Engineer, you will: - Serve as an expert on networking, fleet monitoring, and customer support practices. - Handle complex network issues, serving as the ... Support Engineers (NSE) across the country. NSE's investigate customer and fleet impacting issues, serve as SMEs for...Support Engineers (NSE) across the country. NSE's investigate customer and fleet impacting issues, serve as SMEs for… more
- Antech Diagnostics (PA)
- …end-users and makes recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating unwavering commitment to ... customer retention, IHD and RL usage, and in support our belief that Better Diagnostics equals Better Medicine....customer management database. + Work with the Technical Support Services (TSS) department to alleviate technical issues in… more
- Antech Diagnostics (Loveland, CO)
- …job-related skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Customer Support Technical Support Specialist delivers ... message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently… more
- Wavetronix (Nashville, TN)
- …travel to multiple locations. + Build positive relationships with customers and provide excellent customer support . + Vet customers for access to the Wavetronix ... share information across the organization, and ensure final resolutions for support issues. + Comprehend customer requirements, make appropriate recommendations,… more
- Robert Half Office Team (Ladera Ranch, CA)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description We are looking for a dedicated Customer Service Representative to join our team in...* Handle approximately 10 inbound calls daily to address customer inquiries and provide solutions. * Conduct 30-80 outbound… more