- Rubrik (Palo Alto, CA)
- **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate , and primary point of contact… more
- Intuit (San Diego, CA)
- …feedback, understand pain points, and translate insights into action. + Act as a customer advocate to ensure voice-of- customer is integrated into product and ... strategy** is strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer success best practices. + Outstanding… more
- TEKsystems (San Antonio, TX)
- …as assigned. Skills Customer service, Call center, tier 1, help desk support , Help desk Top Skills Details Customer service, Call center Additional Skills ... We are actively seeking to onboard a Viewer Experience Advocate to join our dynamic Viewer Experience team. As...common streaming devices will be instrumental in providing unparalleled support to our viewers. You will be their go-to… more
- TE Connectivity (Seattle, WA)
- …needs and are a conduit to the customer + Represent and be an advocate for the customer + Support existing applications and products, including tolerance ... projects + Support a cross-functional, global team specific to the customer . The team may consist of a Program Manager, Quality Engineering, Logistics,… more
- Bosch (Londonderry, NH)
- …and multi-channel live support . **Key Responsibilities** + **Provide elevated customer support ** by using strong problem-solving and communication skills to ... tomorrow:** At Bosch, you change lives. **Job Description** The ** Customer Service Specialist** serves as a key advocate...service. **Qualifications** + Minimum of 3 years in a customer support role such as contact center,… more
- Intuit (Plano, TX)
- …delivery and success by partnering with cross functional teams. Act as a customer advocate , anticipating challenges and coordinating with internal teams (Sales, ... Implementation, Customer Support , Product) to support customers. + Customer Engagement: Foster a collaborative and engaging environment, always… more
- Intuit (San Diego, CA)
- … Service & Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or via BPO). + Change Leader: ... end-to-end service delivery design including feature adoption, proactive health management, support excellence, and customer insight programs for **High-Value… more
- GCI Communication Corp (Anchorage, AK)
- …tasks as directed, completing routine routing assignments on time. Provides first level customer support ; assisting with the resolution of technical and service ... trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues...III issues where solutions have been documented. + Basic customer support including requests for voice services… more
- Abbott (Alameda, CA)
- … Service operations across internal and BPO models to ensure consistent, high-quality support . + Translate ADC's Customer Experience vision and goals into ... aligned execution of SOPs, escalations, compliance and performance management. + Support the implementation of Voice-of- Customer programs and experience metrics… more
- Capital One (St. Cloud, MN)
- …to deepen relationships and loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways, depending on your ... role. + You'll advocate for our customers, problem solve and own issue...help create and implement process improvements and report trending customer issues. + You may support other… more