- Google (Austin, TX)
- …Google Cloud. + Work as part of a team of engineers that globally ensure 24-hour customer support and include a need to sometimes work non-standard work hours or ... customer issues in addition to providing level two support to our other support teams. You...with site reliability engineering teams to drive production. Understand customer issues and advocate their needs with… more
- Celestica (Atlanta, GA)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective… more
- Coinbase (Charlotte, NC)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- CH Robinson (Chicago, IL)
- … long term strategic plan + Develop initiatives and manage projects to support customer value proposition + Develop trusting strategic relationships with ... strategy + Develop collaborative strategic plan reflecting both the customer and CH Robinson'svisions + Advocate and...is the foundation of our business, and our benefits support your financial, family and personal goals. We provide… more
- AltaGas (Springfield, VA)
- …**Position Summary** The Customer Experience Analyst reports to the Manager, Customer Experience and will support the utility's customer experience ... * Maintain and evolve the VoC dashboard, integrating multiple data sources to support decision-making and customer -centric KPIs. * Support the design… more
- nVent (Solon, OH)
- …innovation-driven environment. The successful candidate will lead efforts to improve customer engagement, foster loyalty, and support growth across our ... + Collaborate with cross-functional teams, including Sales, Logistics & Operations, to advocate for customer needs and drive continuous improvement. + Monitor… more
- Percepta (Melbourne, FL)
- **Description** At Percepta, we bring first-class service across each market we support . As an **Automotive Customer Service Representative** working **on-site** ... this role, you will assist with completing pre- and post-purchase support , purchase transactions, documenting customer interactions, locating requested… more
- Needham Bank (Needham, MA)
- … Customer Care Center channel. A Customer Care Center Specialist will advise, advocate and deliver on the service and support needs of our customers. This ... customer relationships. ESSENTIAL DUTIES & RESPONSIBILITIES + Identify, support and resolve the service needs of customer... support and resolve the service needs of customer calling into Needham Bank. + Understand which products/services… more
- Coinbase (Charlotte, NC)
- … to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... issues at the root cause. * Represent and advocate for the customer across organizations to...2+ year of relevant experience in a financial services customer service or support role in a… more
- Oracle (Columbus, OH)
- …and Azure. You will act as a trusted technical leader and liaison between Customer and Oracle implementation, Support , and Development teams in implementing best ... advocate providing guidance around product expertise and translate Customer needs/requirements into integrated solutions. + Interact internally and externally… more