- Revelyst (Hyde Park, UT)
- …customer receives excellent service, in addition to acting with Management as a customer advocate . This position reports to the Customer Experience ... **Job Description** **JOB OVERVIEW** The Customer Experience Associate is responsible for all aspects...+ Perform additional tasks as assigned by supervisor/manager that support Camp Chef business initiatives. **You have:** + 1… more
- Intuit (Plano, TX)
- …the efficiency and effectiveness of CSM teams. + Act as a strategic partner between Customer Success, Sales, Product, and Support teams to ensure a seamless ... operations, supply chain challenges, and service-based revenue models. + Advocate for customer needs, providing insights to product teams to influence future… more
- Nutanix (Durham, NC)
- …Achieve NCX certification within the first three years to enhance expertise in customer experience management and establish credibility. + Advocate for ... **What You Will Bring** + 3-5+ years of experience in technical customer -facing technical roles ( Support Engineer, Systems Engineer, Technical Account Managers)… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …based on demonstrated customer ROI. + Serve as a senior customer advocate , ensuring voice-of- customer feedback shapes roadmap priorities and ... Title: Head of Customer Success Reporting to: Chief Revenue Officer Location/Travel:...across more than 30 states means offering tools to support financial, physical and emotional well-being and the choice… more
- TEKsystems (St. Louis, MO)
- …is a key contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited ... Division (MFD). Operate in a Call Center environment as a customer success advocate Receive inbound calls and make outbound calls to consumers Receive… more
- Qualtrics (Provo, UT)
- …You'll Do** + Grow and lead a team of Leaders and Technical Customer Success Managers to deliver high-touch technical support and technology configuration ... globe who think that's work worth doing. **Senior Manager, Customer Success - Public Sector** **Why We Have This...and results to key partners and act as an advocate for the team within Qualtrics and to external… more
- Liberty Utilities (Fall River, MA)
- …relationships at all levels across a matrixed organization to appropriately represent and advocate customer and department needs. + Timely reporting of team ... Manager, Energy Efficiency and Customer Programs LU Service Corp. Fall River, MA,...engagement negotiations. + Serves as an expert witness in support of the Company's program offerings and associated activities… more
- Oriental Bank (San Juan, PR)
- The Advisor, Retail Channels (Voice of Customer ) analyze customer experience data and performance indicators to generate actionable insights and drive ... improvements. Blend data analytics expertise with a customer -first mindset to ensure the voice of the ...experience metrics (NPS, CSAT, VOC) to develop insights and advocate for improvements. + Identify pain points and research… more
- Stanley Black and Decker (Highland Heights, OH)
- … inquiries and follow up as needed. + Maintain accurate records of customer interactions and documentation. + Advocate for customers by addressing expedite ... Sr Customer Service Representative, Onsite Highland Heights, OH **Come...ensure accuracy. + Oversee import/export documentation and compliance with support of corporate customs compliance. + Schedule and coordinate… more
- Encore (Lanham Seabrook, MD)
- …and all offerings Encore provides to clients. Sales, Operational and Technical Support * Effectively communicate the customer 's needs internally across multiple ... Position Overview The Sales & Customer Engagement Manager is responsible for identifying, sourcing,...partnership with other departments, from lead to WIN. * Advocate for Encore solutions in the industry, through speaking,… more