- Hilton (Mclean, VA)
- …to all departments across Hilton\! The team ensures that Hilton's strategy and customer experience are informed by analytics and customer insights, combining ... **What will I be doing?** Reporting to the VP, Customer Insights & Analytics, the Senior Director, Brand Analytics...and functional leaders to provide insights and analytics to support decision\-making\. + Partner with other leaders within the… more
- Amazon (Austin, TX)
- …risks or roadblocks and can execute in an ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer ... helping customers by paving the way for innovation through customer advocacy? Do you have the program management and...their cloud journey. CSMs also have the responsibility to advocate internally at AWS on behalf of their customers.… more
- L. L. Bean, Inc. (Freeport, ME)
- …lifecycle marketing needs into scalable product solutions and capabilities. + Advocate for exceptional customer experiences using CX insights, analytics, ... and talents and truly thrive. LL Bean is seeking a Senior Product Manager, Customer Marketing to join its dynamic Marketing team based in Freeport, Maine. Position… more
- General Motors (Jefferson City, MO)
- …by handling and resolving issues in a timely manner. They own critical customer interactions and advocate for the customer bridging communications ... bottlenecks for our customers to improve the outcomes. + Analyze customer and dealer data to support process improvements for our dealers to ensure customers are… more
- Parker Plastics, Inc. (Pleasant Prairie, WI)
- …team player + Flexible + Demonstrate Microsoft Office 365 proficiency + Be a customer advocate (checks and balance with Ops/Production) + Maintain safe, secure, ... is responsible for providing the best sales and office support necessary to enhance and strengthen our customer... support necessary to enhance and strengthen our customer relationships. This includes all direct and indirect communications… more
- Fortive Corporation (Pittsburgh, PA)
- …responsible for managing high-value accounts, providing strategic guidance, and delivering proactive support to maximize customer success. The CSM Regional acts ... Collaborate with internal teams, including product, marketing, sales, and support , to resolve customer challenges. + Own...and work with sales teams to drive growth. + Advocate for customer needs by providing feedback… more
- GE Vernova (MD)
- … support GE Vernova internal financial operating metrics. + Act as the Customer Advocate within the GE Vernova organization. + Provide leadership in owning ... ) / While Planning/ Coordinating activities typically to fulfill the customer contractual obligation, order or need according to financial/commercial parameters and… more
- Parker Hannifin Corporation (Lexington, KY)
- …direct communication, and any other means necessary to resolve outstanding issues. + Advocate and support the Corporate WIN Strategy by managing and improving ... business goals and timely execution. + Lead initiatives that promote a positive customer experience culture across the organization. + Support journey mapping… more
- Proofpoint (Albany, NY)
- …self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize the full value ... ultimately maximizing renewals and add-on transactions. This person will support the North East Region on the US and...may require regional travel. This is a post sales, customer -centric role in a fast-paced environment that demands interaction… more
- Amazon (Seattle, WA)
- …Create, maintain, and share written narratives related to the investigative journey - Advocate for long term solutions after customer experience mitigation - ... (D2C2) is a global team that supports widespread broken customer experiences within Amazon's Device, Digital, and Alexa network....and the US, each covering local core hours to support 24/7, 365 days a year. Our Program Specialists… more