- Cisco (Nashville, TN)
- …Public Sector Data Center Technology Delivery team delivering timely and quality results in support of the customer 's mission. We combine the power of Cisco ... help our customers better understand their data centers and support critical missions by driving optimization, adoption, and transformation....full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee… more
- Citigroup (Tampa, FL)
- …providing full leadership and direction of a team to provide client resolution and support in coordination with the Customer Service team. The overall objective ... this role is to ensure the seamless delivery of customer service support to external clients. **Responsibilities:**...transfer of best service practices. + Be both and advocate and responsible for the customer 's voice… more
- Applause (MA)
- …the customer relationship on behalf of Applause + Serve as an internal advocate for customer products and services needs + Work collaboratively with other ... Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides...Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Customer Success Manager you will work with our growing… more
- Palo Alto Networks (VA)
- …customers and partners get the most out of our products + Serve as the customer 's chief advocate and champion customer causes internally; manage and escalate ... way that Fortune 500s view, measure, and invest in Internet safety. Technical Customer Success is the core of post-sales' Xpanse subject matter expertise. We work… more
- Oriental Bank (San Juan, PR)
- The Advisor, Retail Channels (Voice of Customer ) analyze customer experience data and performance indicators to generate actionable insights and drive ... improvements. Blend data analytics expertise with a customer -first mindset to ensure the voice of the ...experience metrics (NPS, CSAT, VOC) to develop insights and advocate for improvements. + Identify pain points and research… more
- Intuit (San Diego, CA)
- …feedback, understand pain points, and translate insights into action. + Act as a customer advocate to ensure voice-of- customer is integrated into product and ... strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer ...and work location. To drive ongoing pay equity for employees , Intuit conducts regular comparisons across categories of ethnicity… more
- TE Connectivity (Wilsonville, OR)
- …recoveries to close out, ensuring visibility & operations alignment in management of customer inventories to support sustaining business protection & growth. + ... approach on key large multi-sites connected programs, across internal PBU's & external customer sites. + Support & encourage Face-to-Face customer Engagement… more
- Celestica (Atlanta, GA)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more