- Palo Alto Networks (VA)
- …customers and partners get the most out of our products + Serve as the customer 's chief advocate and champion customer causes internally; manage and escalate ... way that Fortune 500s view, measure, and invest in Internet safety. Technical Customer Success is the core of post-sales' Xpanse subject matter expertise. We work… more
- Oriental Bank (San Juan, PR)
- The Advisor, Retail Channels (Voice of Customer ) analyze customer experience data and performance indicators to generate actionable insights and drive ... improvements. Blend data analytics expertise with a customer -first mindset to ensure the voice of the ...experience metrics (NPS, CSAT, VOC) to develop insights and advocate for improvements. + Identify pain points and research… more
- State of Michigan (Lansing, MI)
- …regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or ... General Office Assistant 5-E7 - Field Support Technology Unit Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5166334) Apply General Office… more
- TE Connectivity (Seattle, WA)
- …needs and are a conduit to the customer . + Represent and be an advocate for the customer . + Support existing applications and products, including ... projects. + Support a cross-functional, global team specific to the customer . The team may consist of a Program Manager, Quality Engineering, Logistics,… more
- Intuit (San Diego, CA)
- …feedback, understand pain points, and translate insights into action. + Act as a customer advocate to ensure voice-of- customer is integrated into product and ... strongly preferred. + Deep understanding of **SaaS platforms** , customer support systems, and customer ...and work location. To drive ongoing pay equity for employees , Intuit conducts regular comparisons across categories of ethnicity… more
- Celestica (Atlanta, GA)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes… more
- Oracle (Abilene, TX)
- …organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This ... of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice... and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …preferred. #Ability to evaluate a customer #s situation without judgment being a customer advocate . #Excellent customer service skills with both external ... experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families,… more
- PagerDuty (Harrisburg, PA)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more