- Intuit (San Diego, CA)
- …world. The Customer Success team delivers award winning service and support experiences to small business owners and accountants using our products, including ... QuickBooks Desktop, and QuickBooks Payroll. We are transforming our Customer Success function from a cost center to a...a vital role in delivering a world class product support experience for customers that use our portfolio of… more
- JPMorgan Chase (Heathrow, FL)
- …trends and destinations, enhancing confidence in recommendations. + Coordinate with support groups to deliver a personalized, high-touch customer experience. ... leverage your expertise in luxury travel to deliver exceptional customer service. You will collaborate with customers to understand...+ 5+ years of experience as a Travel Advisor, Agent , or Consultant, specializing in luxury travel. + Deep… more
- ALBEMARLE (Charlotte, NC)
- …+ People and Culture Leadership: Supervise marketing staff and serve as a change agent to infuse market and customer centricity throughout the organization. + ... Segment Strategy Planning: Develop and implement comprehensive marketing strategies that support business objectives and drive growth; Define and refine strategies… more
- ALBEMARLE (Charlotte, NC)
- …**People and Culture Leadership:** Supervise marketing staff and serve as a change agent to infuse market and customer centricity throughout the organization. ... Segment Strategy Planning:** Develop and implement comprehensive marketing strategies that support business objectives and drive growth; Define and refine strategies… more
- Vivint (UT)
- …live- agent contacts successfully redirected to self-service solutions. + ** Customer Satisfaction (CSAT) - Self-Service** + Customer satisfaction score ... safer and more sustainable homes. **The Role:** The Sr. Manager of Customer Care Self-Service is responsible for leading the strategy, development, and optimization… more
- Amazon (New York, NY)
- …chat, IVR) utilizing flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel, ... from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, email,… more
- Philadelphia Gas Works (Philadelphia, PA)
- …desired results. + Handle supervisor callbacks that are initiated as a result of customer feedback (ie third-party surveys). + Support the oversight of the ... work of the Quality Assurance unit by working in partnership with the Customer Affairs supervisors on identifying and handling quality issues. The incumbent is… more
- Ryder System (Pierre, SD)
- …automation capabilities to create a competitive differentiator. Work directly with the customer and business owners to identify new ideas and collaborate across ... automation solutions. **Essential Functions** + RFP and New Business Support :* Lead minor RFP project and support ...team., Required + Passion for understanding clients and internal customer 's vision and business goals., Required + Ability to… more
- RTX Corporation (Aurora, CO)
- …thin clients, servers, telephones, cabling, and administration + Install, upgrade, repair, support customer baseline equipment and related devices + Perform ... resolution, request fulfillment, Install Move Add Change Disposal (IMACD) support , Trusted Agent support , asset...support to a variety of tasks and to support high priority customer activities + Excellent… more
- Parker Hannifin Corporation (Irvine, CA)
- …Manager (SSO Division - Location: Irvine, CA) Group: Aerospace Group N. America Division: Customer Support Operations (CSO) Location : USA CUST SUPP IRVINE - ... is a global leader of integrated MRO services and support . We are renowned for our exceptional customer...Lean team, where appropriate, and serves as a change agent and coach for leaders at all levels. Essential… more
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