- Abbott (Alameda, CA)
- …Manager, Global Customer Service Learning to lead the transformation of customer service agent training across global markets. This role will design ... innovative, data-driven learning programs that empower agents to deliver exceptional customer experiences. The ideal candidate will be passionate about modern… more
- Anywhere Real Estate (St. Paul, MN)
- …promotional items, sales meetings, new agent orientations and office culture ** Agent Support :** + Provide white-glove service for agents and clients visiting ... an exciting opportunity for you to be a part of it! The Regional Support Supervisor provides critical administrative, operational and customer service support… more
- Palo Alto Networks (Santa Clara, CA)
- …GenAI to complex Go-To-Market (GTM) business logic, automating workflows such as customer support processes and entitlement platforms. + Evaluation Frameworks: ... bottlenecks, high-latency chains, and model drift in real-time. GenAI & Multi- Agent Development + Agentic AI Leadership: Institute and promote innovative thinking… more
- TD Bank (Mount Laurel, NJ)
- …**Line of Business:** Technology Solutions **Job Description:** Solution Architect to support customer channels architecture, specifically the US Customer ... architecture blueprints / designs. * Prepare diagrams and other artefacts to support solution discussions and communicate decisions. * Perform options analyses and… more
- The Hartford (Hartford, CT)
- …of CX for Small Business, you'll use your passion for problem-solving to enhance agent and customer experiences while supporting all aspects of the program, ... Identify trends and insights to develop action plans from agent and customer signals to enhance the...to leverage your analysis to impact business outcomes. + Support Enterprise and Line of Business CX projects :… more
- Capital One (St. Cloud, MN)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... Work From Home - Customer Service Coordinator - High Value Specialty Servicing...Wellbeing offerings such as backup childcare and Mental Wellness support + Tuition Reimbursement + Paid Training and Development… more
- Coinbase (Des Moines, IA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- Concentrix (Farmington Hills, MI)
- …verbatim while maintaining sales and quality standards. + Professionally and accurately support customer requests for itinerary changes or cancellations. + ... customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- Capital One (Salt Lake City, UT)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP speed on VPN must be at least 100 ... Work from Home - Customer Service Senior Representative **The Experience:** Are you...stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …Management Team, perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform ... Paid Federal Holidays * Health & Welfare Benefits \#CGIFederalJob \#PassportUS **Skills:** + Customer Service & Support + Data Entry + Detail-oriented **What you… more