- Teleperformance USA (Brownsville, TX)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- … Feedback Analysis & Actionability Expertise in collecting, analyzing, and leveraging customer feedback, survey data, and support trends to drive meaningful ... processes. Process Optimization & Continuous Improvement Ability to assess and refine customer service workflows, support operations, and escalation processes to… more
- Butler America (East Syracuse, NY)
- …call resolution. Specific Responsibilities for this position include: * Provide exceptional customer support to the distributor (including parts selection and ... SALES. GENERAL RESPONSIBILITIES: + We seek a motivated, process-oriented Customer Service Agent / Customer ... / Customer service Rep in our Customer Care Center to support our customers… more
- American Airlines (New York, NY)
- …management and support staff responsible for but not limited to lost time, agent /clerk staffing, payroll, training and team support + The pay range for this ... job** + This job is a member of the Customer Experience administration team within the Customer ...ad hoc and system training initiatives + Oversees the agent /clerk requirements for offering overtime, in-station and system transfers… more
- Book of the Month (New York, NY)
- …issues, and determine which concerns should be raised to BOTM team members. + Support Customer Service Manager by maintaining, updating, and improving the ... assigning agents, and regularly reporting findings and results. + Support the Product and Engineering teams by conducting root...About you + 1+ years of experience in a Customer Service agent role, previous experience as… more
- Robert Half Finance & Accounting (Miami, FL)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Number of incoming tickets and outstanding unresolved cases. + Agent Utilization & Productivity: Tickets solved per representative, adherence...Minimum of 3 years of experience in a sales support or customer service role. * Proficiency… more
- Mass Markets (Killeen, TX)
- …used to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Teleperformance USA (AL)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...issues to the appropriate departments (eg, L2 or L3 support ).** + **Review customer accounts, identify problems,… more
- The Hertz Corporation (Oklahoma City, OK)
- …and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when ... and Thrifty brands._ _Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional recovery experiences that… more
- NTT DATA North America (Chicago, IL)
- …various questions on different life insurance products. + Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal ... inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Care Associate to join our team. Customer Care Associate,… more