- Zoom (Albany, NY)
- …quality and customer experience. About the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI solutions that resolve ... schema for engagement analytics, APIs and AI-generated metadata. + Analyzing large-scale agent performance data, conversational logs, and customer feedback to… more
- ServiceNow, Inc. (Palm Beach, FL)
- …and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system ... our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their… more
- Amazon (Seattle, WA)
- …capacity planning, and agent scheduling product portfolio. Amazon Connect forecasting and agent scheduling handles all aspects of customer service agent ... are no-brainers to buy and easy to use. Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017… more
- Deloitte (Austin, TX)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Deloitte (Philadelphia, PA)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Wolters Kluwer (New York, NY)
- …Role:** We are seeking an experienced Agentic Engineer to develop, deploy, and optimize AI agent systems within DXG FCC CT. CT Corp is the global leader of legal ... The ideal candidate will have deep expertise in autonomous AI systems, multi- agent architectures, and the practical implementation of agentic workflows that can… more
- Ally (Raleigh, NC)
- …**The Opportunity** Lead the design, development, and scaling of a self-hosted AI Agent Platform on AWS. Drive platform architecture, AI agent orchestration, ... Itself** * Architect and evolve a self-hosted, AWS-based AI Agent Platform using ECS/Fargate, Lambda, API Gateway, ALB, S3,...- extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:… more
- Proofpoint (Draper, UT)
- …and multi- agent collaboration. + Deliver reliable, high-quality features that support rapid iteration and platform scaling. + Collaborate closely with product, ... **About Us:** Proofpoint is a global leader in human- and agent -centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and… more
- Oracle (Helena, MT)
- …Strategy Leadership:** Define gold-standard data strategies at the portfolio level to support robust training and validation of all agent models, overseeing ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...& Launch Coordination:** Oversee integrated readiness, release planning, and customer enablement strategies to support successful launches… more
- Zoom (Seattle, WA)
- …innovative algorithms and systems. These enhancements will improve workplace efficiency and customer engagement across Zoom Virtual Agent (ZVA), Zoom Customer ... Organization, dedicated to enhancing the Zoom user experience in workplace and customer interactions. Our team of innovative thinkers is focused on creating the… more
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