- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... to understand and develop a perspective on how to apply evolving technologies ( Agent -to- Agent Protocol, Agentic Payments Protocol, x402, Web Bot Auth, Trusted … more
- Proofpoint (San Diego, CA)
- … requirements utilizing Proofpoint's solutions. + Provide proactive recommendations that support the customer 's requirements, roadmap and ongoing technical ... Us:** Proofpoint is a global leader in human- and agent -centric cybersecurity. We protect how people, data, and AI...and above all, a passion for ensuring a top-quality customer experience. This position requires US citizenship due to… more
- Percepta (Houston, TX)
- …Customer Relations Contact Center or hospitality industry * 2-4 years in customer support , case management, or dealership operations; EV or automotive service ... address or warm transfer to a CXS - Inquiry Agent as needed. Customer interaction will be...Typical Day, You'll** **Responsibilities** Act as a liaison between customer , service support , and dealership by following… more
- GE Aerospace (Hooksett, NH)
- …critical events and lead retrospective meetings + Drive a higher level of customer satisfaction by improving support team quality, knowledge, and training + ... Additional responsibilities include supporting and maintaining multiple user and customer -facing applications and related data processing platforms and services.… more
- Amazon (Seattle, WA)
- …drive innovation across multiple AI domains, including Context Engineering in Agent -based Systems, Agent Evaluation Frameworks, and Next-generation Software ... and implement software solutions, making it crucial for AWS Marketplace's growth and customer success. The position offers the opportunity to shape the future of… more
- ServiceNow, Inc. (Atlanta, GA)
- …configurations. + Configure and implement workflows across lead-to-cash, CPQ/CLM, order management, customer service, field service, and AI agent use cases. + ... REST APIs, JavaScript, HTML/CSS, and integration technologies. + Build and support integrations to external systems (Salesforce, Pega, Dynamics, SAP, Oracle). +… more
- Microsoft Corporation (Redmond, WA)
- …to solve complex problems. Your work will directly influence product direction and customer experience. You will be expected to bring technical thought leadership to ... applied science expertise and demonstrate a growth mindset and customer empathy. Join us in shaping the future of...etc.) of multimodal/MLLM models (Voice assistants etc.) to improve Agent name-entity recognition, Agent Reasoning and … more
- ServiceNow, Inc. (Austin, TX)
- …our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their ... business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and … more
- Rubrik (Seattle, WA)
- **About the Team & Role:** We're building Rubrik Agent Cloud, the enterprise platform to monitor, govern, and remediate AI agents. Our team operates at the ... agents at scale. As a member of the Rubrik Agent Cloud team, you'll work with cutting-edge AI technologies..., and **CI/CD (Flux, GitHub Actions, ArgoCD etc)** to support and manage various aspects of Cloud Operations. +… more
- FuseMachines (New York, NY)
- …Hands-on experience building end-to-end AI agent workflows, including phone trees, customer support bots, voice agents, or API-driven AI agents. + Experience ... and generate tangible value. You will lead technical implementation efforts, support ongoing engineering for retainer clients, and help build scalable, productized… more