- Amazon (San Diego, CA)
- …drive innovation across multiple AI domains, including Context Engineering in Agent -based Systems, Agent Evaluation Frameworks, and Next-generation Software ... and implement software solutions, making it crucial for AWS Marketplace's growth and customer success. The position offers the opportunity to shape the future of… more
- Oracle (Trenton, NJ)
- …Senior Applied Scientist (with a PhD preferably) to perform innovation in AI agent evaluation and user experience (UX), and to advance machine learning for ... design user-centric studies and telemetry; and build robust metrics that connect agent behavior to measurable user and business outcomes. You will also develop… more
- Oracle (Salem, OR)
- …a highly motivated Senior Research Engineer to perform innovation in agent planning, reasoning, and the efficient implementation of multi-step reasoning agents ... In this role, you will research, architect, and prototype nextgeneration agent planning and orchestration techniques (hierarchical planning, tool routing, memory,… more
- RELX INC (Sacramento, CA)
- …build best in class data and news streams relied on by our global customer base. Responsible for the end‑to‑end design and continuous evolution of a multimodal ... multimodal model strategy (vision + language + layout) and multi‑ agent collaboration (task decomposition, verification, conflict reconciliation, feedback loops) and… more
- Capital One (Richmond, VA)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... Core Operations is looking for an experienced candidate to support the growing Commercial Loan Servicing Operations Team. In...are met in terms of timeliness, accuracy, quality and customer service. + Ability to work both independently and… more
- Proofpoint (San Francisco, CA)
- …teams, Managing RFEs, Professional Services, Technical Account Managers (TAMs), and Technical Support teams to provide a seamless customer experience. This ... Us:** Proofpoint is a global leader in human- and agent -centric cybersecurity. We protect how people, data, and AI...and value realization for customers + Coordinate with Technical Support to ensure that customer -reported issues are… more
- Public Consulting Group (Columbus, OH)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that ...support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and… more
- Guardian Life (Holmdel, NJ)
- …develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. **You Are:** + Strategic ... Assistant Impact: Evaluate how automated chatbots, virtual assistants influence customer engagement, retention, and operational efficiency, ensuring seamless human-technology… more
- Entergy (West Monroe, LA)
- …financial performance. We are focusing our sights on three key priorities - customer centricity, continuous improvement, and creating a culture of belonging for our ... agents and/or specialty desk), managing performance against goals, reviewing key agent statistics and taking appropriate action to improve performance (coaching,… more
- Capital One (Charlotte, NC)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... NC. Capital One Commercial Client Operations (CCO) is looking for candidates to support the growing Commercial Loan Operations Closing Team. The team supports day to… more
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