- Extra Space Storage (Bronx, NY)
- …Wellness Program with rewards towards your medical premium + Education support program (pursuit of bachelor's degree) + BenefitHub discounts: apparel, auto, ... electronics, entertainment, pets, travel, etc. **Your Responsibilities** + Provide excellent customer service + Meet sales goals through unit rentals, unit… more
- Caterpillar, Inc. (Peoria, IL)
- …access to operator manuals, troubleshooting guides, and personalized recommendations + Support customer onboarding through embedded coaching and contextual ... with governance frameworks, security protocols, and production readiness standards ** Customer & Dealer Enablement** + Champion user-centric design for in-cab… more
- Microsoft Corporation (Redmond, WA)
- …value quickly? If so, you'll feel right at home on the Microsoft Sales Agent team. The emergence of AI technologies and digital collaboration is disrupting the ways ... in which selling is happening. Instead of navigating Customer Relationship Management (CRM) platforms, sellers now expect AI-powered agents, and insights directly… more
- Capital One (Lincoln, NE)
- …services are prohibited and do not meet performance criteria required for optimal agent / customer interactions** + **ISP download speeds on VPN must be at ... of working virtually at home? Then a Capital One Customer Operations role may be the role for you!...and improvement opportunities** + **Leverage data and metrics to support findings and guide strategic decisions** + **Develop and… more
- Capital One (Plano, TX)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... securities settlements, trade confirmations, funds flow, reporting and various other aspects in support of several lines of business. The role will be expected to… more
- Wayfair (Boston, MA)
- …complex customer service challenges into scalable, AI-driven tools that boost agent efficiency and elevate customer satisfaction. Success in this role ... to design and deploy innovative AI solutions for Wayfair's Customer Service team. In this role, you will apply...business needs into technical solutions that integrate smoothly into agent workflows. + Develop key success metrics and build… more
- Mass Markets (Killeen, TX)
- …issues and ensure timely resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- KeenLogic (Washington, DC)
- …and must be eligible for Senate Office building access + 3+ years of IT support experience + Strong customer service skills + One of the following ... Tier I Help Desk Agent KeenLogic is seeking to hire a Tier...Serves as the first point of contact for IT support requests and provides professional, customer -focused assistance… more
- RxBenefits (Minneapolis, MN)
- …Mentor program is consistently successful in supporting Member Services + Support agent acute performance-related development opportunities identified thru ... and perform ongoing engagement to keep staff motivated and optimize performance + Support Workforce Management (WFM) activities to ensure agent competency and… more
- ServiceNow, Inc. (Addison, TX)
- …Lead customer design and requirements workshops around Employee Center, Workspace, Virtual Agent and Mobile. + Work hand-in-hand with customer teams to shape ... our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group (CEG) at ServiceNow works with customers to help them achieve… more
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