- Bob's Discount Furniture (Manchester, CT)
- The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent ... NPS, and Inquiry Resolved. As a member of the Customer Support team, a positive attitude and...cross-functional partnership, and a strong focus on enhancing the agent and customer experience. Key Skills for… more
- Marriott (Nashville, TN)
- …and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately ... to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (eg, small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move,… more
- Concentrix (Columbus, OH)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving...policies while meeting performance goals. + Respond to inbound customer and agent inquiries related to policy… more
- Concentrix (Columbus, OH)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal… more
- ServiceNow, Inc. (San Diego, CA)
- …and enterprise teams worldwide. At the center of this innovation is **Build Agent ** , ServiceNow's autonomous development agent designed to turn natural language ... into secure, production-ready enterprise applications. Build Agent isn't just another AI feature-it represents a fundamental shift in how developers and citizen… more
- Oracle (Nashville, TN)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... Studio and Vector Store. + Conduct data exploration and create sample datasets for agent testing. **Solution Engineering & Demo Support ** + Build and maintain… more
- CVS Health (Boston, MA)
- …+ Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self-service, and operational analytics. + Build ... AI deployment. + Evaluate and pilot emerging contact center technologies-including AI-driven customer support and intelligent self-service. + Stay current with… more
- Entergy (Lafayette, LA)
- …In this role the Right-of-Way (ROW) Agent , hereinafter referred to as Agent , will support the Manager of Distribution ROW within Entergy's Power Delivery ... and the tracking/reporting of project specific financials. In addition, the Agent will support the Distribution Reliability organization's requests including… more
- Oracle (Tallahassee, FL)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications.… more
- Cayuse Holdings (Oklahoma City, OK)
- … Service experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
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