- Capital One (Mclean, VA)
- …tools we provide are used daily by agents to check application status and facilitate customer and agent interactions. We are looking for a Product Manager who: + ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Mass Markets (Wichita, KS)
- …to manage KPIs and SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- MyFlorida (Tallahassee, FL)
- …initial interaction conducted via telephone and e-mail. This position works as a Call Center agent for the Customer Contact Center (CCC). The Work You Will Do: + ... Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) DIVISION OF SERVICE OPERATIONS CUSTOMER CONTACT CENTER REGULATORY SPECIALIST I Position Number: 79000185… more
- Ryder System (Rockford, IL)
- …important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As a Customer Service Coordinator, you'll be part of a dynamic team, equipped to ... The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial… more
- Amazon (Seattle, WA)
- …a crucial role in developing the next generation of generative AI infused agent , manager and end- customer experience capabilities, and have the opportunity to ... contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own… more
- Taco Bell (Irvine, CA)
- …optimal performance. Ensure seamless data integration and utilization across CDPs to support targeted media campaigns and personalized customer experiences. + ... delivery programs, drive loyalty acquisition, enhance e-commerce retention, and spearhead customer -centric campaigns. This pivotal role will focus on driving repeat… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire a Training Assistant to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National ... appointing and referral management. The Training Assistant will provide support to the Lead Trainer with new hire training...policies, and procedures. + Ensure all Call Center Appointing Agent goals and objectives are properly prepared to coincide… more
- Bon Secours Mercy Health (Youngstown, OH)
- …faxed or electronic prescription orders from a prescriber or a prescriber's agent ; accepting new verbal prescription orders for non-controlled drugs from a ... prescriber or a prescriber's agent as authorized by state law and responsible pharmacist authorization. *Entering information into and retrieving information from an… more
- CompuCom (Charlotte, NC)
- …+ Customize and configure ServiceNow applications and modules to meet business and customer requirements for the Agent /Voice and Portal/Catalog + Lead or ... more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and...Charlotte, NC and work on customizing their needs around Agent Workspace, Catalog, and Portals in the industry. The… more
- Oracle (Columbia, SC)
- …mitigation. Improve observability, cross-pod dashboarding, and multi-pod coordinated incident support . AI Initiatives for OASE DevOps Develop and integrate ... to Agentic DevOps initiatives, including autonomous remediation frameworks and prototype agent workflows. Collaborate with ML teams to incorporate models for anomaly… more