- Indeavor (Madison, WI)
- …to: Level 1 Service Center Manager Position Summary What You'll Do/Position Summary The Indeavor Call Support Analyst is our gateway to support Indeavor ... contracts and Service Level Agreements (SLAs). The Indeavor Call Support Analyst must be...both internally and externally. Key Responsibilities + Provide exceptional customer service via phone + Handling Indeavor Call… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...availability, and information. + Acts as liaison between the customer and the technical team facilitating requirements gathering sessions,… more
- Citigroup (Charlotte, NC)
- …Center and Branch Lead is a pivotal role focused on providing critical analytical support to SVPs leading branch and call center enablement initiatives. This ... Strategic Analysis & Insight Generation: Conduct in-depth analysis of call center and branch performance metrics, customer ...cost reduction, and service enhancement. Provide strategic insights to support the Call Center and Branch SVP… more
- Insight Global (Cascade, MI)
- Job Description We are seeking a detail-oriented and mission-driven Healthcare Call Center Quality Analyst to help ensure a high standard of service and ... in a healthcare setting Deep understanding of call center operations, call flow evaluation, and customer service standards Familiarity with healthcare… more
- Teleperformance USA (Mcallen, TX)
- …the pinnacle of the company? At TP, the sky is the limit!** **Purpose** ** Support of the operation and the customer through monitoring agent transactions ... procedures and efficient and effective practices to provide excellent customer service and support ** + **Complete all...experience** + **6 plus months experience as an inbound call center customer service representative** + **6… more
- Teleperformance USA (Mcallen, TX)
- …This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal ... idle time and/or a higher than forecasted increase in call volume and excessive general use of Aux, ACW...or Workforce experience a must** + **Must have solid customer service skills** + **Must have solid verbal and… more
- SAIC (Quantico, VA)
- …(DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a ** Customer Support Analyst (Quantico, VA)** to support a ... promptly and effectively. **Qualifications** **Required Qualifications** It is required that the Customer Support Analyst have the following qualifications:… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Framework Processes. Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and ... our DoD client. Under the oversight of the Customer Support Lead, the analyst 's...position. Schedule is mandated by the gov't client. The Analyst will support the rotating on- call… more
- TXNM Energy (Alvin, TX)
- …24 hour, 7 day on- call status. **JOB DESCRIPTION** **Operations Development Support Analyst I** Salary Grade: G09 Minimum Midpoint Maximum $53,540 - ... Operations Development Support Analyst I-III Location: Alvin, TX,...software and program products, hardware, and data communications. Provide customer support for internal and external customers… more
- Penn Medicine (Philadelphia, PA)
- …Hours: Hybrid, (6:30am-3:00pm) with an on- call component The Imaging Informatics Support Analyst on the Clinical Imaging Team participates in the management ... and help to construct content for education for appropriate clinical, physician, clerical, and support staff. The Analyst will be primarily assigned to the Penn… more