- Signature Aviation (Orlando, FL)
- …infrastructure, with robust incident management and business continuity plans. + Drive Exceptional Customer Service: Lead the IT support function to ... The Director of End User Support & Services is a critical leadership role...leveraging best-in-class IT service management practices, ticketing systems, and customer -focused technologies to align end-user operations with business objectives.… more
- ManageCasa Inc. (San Francisco, CA)
- …tools to manage their businesses efficiently. Position Summary We are seeking a proactive and customer -focused SaaS Support Manager to lead and manage our ... managing a support team in a SaaS environment. Key Responsibilities Customer Support Leadership + Oversee daily operations of the support team, ensuring… more
- Dynatrace (Detroit, MI)
- …evolution of offerings in the entire post-sales Dynatrace portfolio including professional services, customer success and support * Lead technical offering ... multi-functional teams, including Product Management, Sales Engineering, Professional Services, Customer Success, Technical Enablement, Education, and Support to… more
- Snap Inc. (Bellevue, NE)
- …roadmaps to address systemic issues + Partner with Product, Data Science, Engineering and Customer Support teams to lead performance investigations and build ... Spendwatch on call and revenue investigations.. What you'll do: + Lead Monetization Eng operations including service stability and efficiency, cost efficiency,… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- …key customer strategies that will lead to profitable growth and improved customer satisfaction. + Lead and support their channel partner network in ... Define customer 's requirements for Crane Aerospace & Electronics products, support the group in acquiring and monitoring competitor intelligence, and preparing… more
- International Paper (Garden City, KS)
- …demands + Managing order requirements through an outside sales organization and offsite customer service organization + Support Lead Team objectives such ... Job You Will Perform:** The Operations Manager will be responsible for the Customer Service, Scheduling and Shipping Departments and report directly to the Site… more
- Mondelez International (Cincinnati, OH)
- …Mission to Lead the Future of Snacking. Make It With Pride.** The Customer Business Lead (CBL) will drive Mondelēz International selling efforts on Kroger's ... levels, understand areas for improvement and ensure improvement plans are implemented. + Lead and/or assist with category reviews and customer visits, including… more
- Mondelez International (MA)
- …logistics, demand planning, product supply, and external partners. **Key Responsibilities:** ** Customer Service Leadership:** + Lead and manage Customer ... It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** To... satisfaction and minimize negative impact. Including claims and customer needs. **Cross-Functional Collaboration & Support :** +… more
- IBM (Reston, VA)
- **Introduction** As the Customer Service Contact Center GTM Lead , you will support IBM's consistent growth by bringing to the table your business ... success, and achieving the highest level of client satisfaction.JOB RESPONSIBILITIES: * Lead and support pre-sales activities, assessments, and the delivery of… more
- Amazon (San Francisco, CA)
- …technologies and global clients. Amazon Web Services (AWS) is seeking a GenAI Deal Lead for the Strategic Customer Engagements (SCE) team. This is a unique ... with Generative AI startups and innovative technology companies. - Lead negotiations and customer closure for strategic,...and discounts; effectively communicate and identify deal blockers - Lead or support presentation of deal proposals… more