- Ryder System (Sacramento, CA)
- …procedures, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Monitor live dashboards for call/ chat metrics and Service Level Agreements ... & Knowledge Managers to drive strategies to achieve positive customer experience + Provide training, mentorship, guidance, support...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more
- Teleperformance USA (Panama City, FL)
- …and report on consumer interactions** + **Engage in consumer communication through calls, live chat or email to answer questions, solve problems and ... **Category :** ** Customer Service/ Support ** **About TP** **TP is...+ **Google Suite Experience preferred** + **Call center, voice, chat and email communication experience preferred** + **eCommerce experience**… more
- Florida Atlantic University (Jupiter, FL)
- …coverage, and routing calls for the FAU Financial Aid Call Center. + Manage live chat responses during business hours, directing calls to staff, greeting ... on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php Explore Living in Palm Beach County The goal is to...in the area a comprehensive guide with places to live . View it here: Discover Housing Resources in Palm… more
- Percepta (Dearborn, MI)
- **Description** At Percepta, we bring first-class service across each market we support . As a **Advanced Guide** in **Allen Park, MI** you'll be a part of creating ... and delivering amazing customer experiences, while also enjoying the satisfaction of being...social media application whether it is via phone, video chat , or online chat . Advanced Guides will… more
- Caterpillar, Inc. (Irving, TX)
- …and innovation here - we make it happen, with our customers, where we work and live . Together, we are building a better world, so we can all enjoy living ... media advisories prior to events such as conferences that feature an executive fireside chat and earnings calls + Serve as the primary manager for company's investor… more
- Resideo (Louisville, KY)
- …CCaaS platform? How about helping to shape the way Resideo delivers customer experience through omnichannel cloud-based solutions globally? If you're interested in a ... for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. This role will focus on being the subject matter… more
- Franklin Pierce University (Rindge, NH)
- …Office. Greet students, families and other guests, answer telephone calls, emails, and live chat , referring questions to other staff members as appropriate. + ... receivable functions. Other duties include office reception duties, providing customer service and general advising regarding student accounts and...and financial aid in person, by phone, via online chat and by e-mail. This role will support… more
- Ryder System (Atlanta, GA)
- …important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As a Customer Service Coordinator, you'll be part of a dynamic team, equipped to ... to gain insights into the business, processes, and strategies to align with customer retention, all facets of operational excellence, and metrics. This position will… more
- Ryder System (Cincinnati, OH)
- …important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As a Customer Service Coordinator, you'll be part of a dynamic team, equipped to ... to gain insights into the business, processes, and strategies to align with customer retention, all facets of operational excellence, and metrics. This position will… more
- Ryder System (San Jose, CA)
- …._ **Job Description** : **Summary** The Operations Management Trainee will support the shop management process and assist in cost savings, ... customer retention, and metric-based initiatives. This requires the Management...discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer: + Comprehensive… more