- NuAxis Innovations (Washington, DC)
- … Representative** for a Full-Time position. **Overview:** The IT Service Desk Representative will serve as the frontline support for IT-related incidents ... and requests, delivering exceptional customer service across multiple communication channels. This role requires a...base. **Qualifications:** + 3-5 years of experience in IT support or service desk roles.… more
- Link Solutions Inc (Adelphi, MD)
- …processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe applications, ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our… more
- SAIC (Adelphi, MD)
- … improvement and performance monitoring, and problem management + Provide Tier II service desk support for end-user PC, server, mainframe applications, ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...Research Laboratory (ARL) Information Technology (IT) Modernization** program and support the full range of Enterprise IT services to… more
- Envista Holdings Corporation (Brea, CA)
- … internal and external customers cost effectively; log and track customer support requests * Escalate and redirect Help Desk Incidents to the appropriate ... IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides...clear and concise communication is necessary to avoid confusion. Customer Focus: The IT Helpdesk and Tech Support… more
- RLDatix (Skokie, IL)
- …support to RLDatix employees across our global offices. The Service Desk Analyst will provide first- and second-line support for internal systems, ... Service Desk Analyst | Corporate IT...a fast-paced corporate environment + Sincere interest in technical support , systems administration, and customer service… more
- General Dynamics Information Technology (Arlington, VA)
- …of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) ... Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support ,IT Help Desk **Certifications:**...and/or Tier 3 operations, preferably supporting a large-scale government customer . + Experience providing technical support for… more
- Link Solutions Inc (Adelphi, MD)
- … requests and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and ... for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our...drive problem management and continuous improvement efforts. + Ensure service level agreements (SLAs) are met and support… more
- Siemens (West Palm Beach, FL)
- …continuously improve processes. Maintain a very close working relationship with the customer . Fault trending, fault analysis Writing service -bulletins To thrive ... **Job Family:** Customer Services **Req ID:** 463277 Pioneering in America,...route usage and create a new quality of travel.Good service means we are there for our partners and… more
- Marriott (Birmingham, AL)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Marriott (Chicago, IL)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more