• Service Desk Analyst

    State of Massachusetts (Chelsea, MA)
    …the processing of Tier 1 support and infrastructure calls. The Service Desk Analyst will provide high quality customer service and problem resolution ... EOTSS is seeking to hire a * Service Desk Analyst* to join the End User Support...Minimum one (1) year of relevant Customer Service / Service Desk experience… more
    State of Massachusetts (12/24/25)
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  • Manager, IS Service Desk…

    Philadelphia Gas Works (Philadelphia, PA)
    … Desk Analysts, maintaining a smooth workflow and balance to the IS Service Desk . The position establishes support protocols, monitors ticket queues, ... platforms and collaborate with project teams to ensure the service desk is prepared to support...Desk . Proficiency with ticketing systems such as Jira Service Management, Genesys Cloud contact center and customer… more
    Philadelphia Gas Works (01/16/26)
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  • IT Service Desk Technician - Night…

    Stony Brook University (Stony Brook, NY)
    …Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support to our clinical nursing areas for ... four years experience in a Help Desk , Service Desk or technical support ...tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require… more
    Stony Brook University (11/26/25)
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  • IT Service Desk Technician - Day…

    Stony Brook University (Stony Brook, NY)
    …Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support to our clinical nursing areas for ... four years experience in a Help Desk , Service Desk or technical support ...tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require… more
    Stony Brook University (11/19/25)
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  • Service Desk Manager II, Ops Tech…

    Amazon (Austin, TX)
    … customer -centric support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve efficiency, reduce resolution ... the overall customer experience. - Implement innovative support models and self- service capabilities to empower...and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help… more
    Amazon (11/25/25)
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  • IT Service Desk Support Staff…

    Terracon (Olathe, KS)
    …+ A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I **Employment Type:** Regular, ... **Job Description:** **General Responsibilities:** Provides proactive, high level of customer service to Terracon employees on a...to either a more senior IT Service Desk level or tier 2 support . +… more
    Terracon (11/21/25)
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  • IT Service Desk Support…

    Trace Systems Inc (Portsmouth, VA)
    Job Overview Job Title: IT Service Desk Support - Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... support , and assistance to walk-in customers at the Service Desk . Enter problem reports into the...policies. + Exhibiting strong written and verbal communication, effective customer service , and problem-solving skills in high-pressure… more
    Trace Systems Inc (12/15/25)
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  • Customer Service Unit Paralegal…

    Indy Gov (Indianapolis, IN)
    Customer Service Unit Paralegal -Front Desk &...in a timely manner. Staff and manage the Front Desk of the Child Support Division which ... Solution Center Print (https://www.governmentjobs.com/careers/indianapolis/jobs/newprint/5128416)  Customer Service Unit Paralegal -Front Desk & Solution… more
    Indy Gov (11/18/25)
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  • IT Service Desk Manager

    CRC Insurance Services, Inc. (Charlotte, NC)
    …description:** We are seeking a highly motivated and customer -focused IT Service Desk Manager to lead our IT Support Team. This is a hands-on leader ... problem, and request management. + Monitor service desk metrics (response times, resolution rates, customer ...+ Lead, mentor, and develop the service desk team to deliver high-quality support and… more
    CRC Insurance Services, Inc. (11/24/25)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...will be a member of technical team where excellent customer service and professional expertise are required.… more
    TekSynap (11/13/25)
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