- TekSynap (Glynco, GA)
- … Manager to lead our Service Desk operations, ensuring top-tier service delivery and support for IT services. This role requires a dynamic leader ... Desk , ensuring effective management of incidents and service requests, and delivery of high-quality technical support...to streamline service management processes and enhance customer service . + Coordinate with IT teams… more
- ERP International (New York, NY)
- …) is currently seeking a Full Time, On Site mid-level ** Service Desk /Infrastructure System Analyst Engineer** to support our Development Finance Corporation ... Support and respond to tickets for ongoing complex Service Desk /System Engineering activities using ServiceNow for...supporting DFC or similar IT organization preferred + Strong customer asset support skills + Strong written… more
- University of Rochester (Brighton, NY)
- …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) ... technologies in a 24x7 environment. Provides a high-level of customer service and exhibits independent thinking. Assists...+ Assists with onboarding process and training of new Service Desk team members and provides team… more
- CACI International (Sterling, VA)
- …Travel: Local * * * CACI is currently looking for a motivated, career and customer -oriented Service Desk Shift Lead with Agile methodology experience to join ... Support end-user applications and work in a multi-tier service desk as well as work with...appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction… more
- Nuvance Health (Danbury, CT)
- …high level of customer service skill. 6+ months' experience in a customer service position; previous help desk experience is highly desirable. * ... possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is...Analyst I's primary function is to provide first level customer support to Nuvance Health users, including… more
- Cargill (Atlanta, GA)
- …fully self- service support model - eliminating the need for traditional service desk operations. Customer -Centric Service Leadership: + Champion ... a customer -first mindset across service desk and field operations. + Implement...support capabilities, improve user experience, and drive proactive service delivery. + Experience in ServiceNow platform optimization +… more
- Robert Half Technology (Schaumburg, IL)
- …mindset to this function. Responsibilities: + Lead and oversee daily service desk operations, providing clear direction and support + Serve as the escalation ... training Requirements Key Qualifications: + Proven experience leading a service desk or similar IT support...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Koniag Government Services (Vienna, VA)
- …a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our ... **Part time Service Desk - Weekends** **Kadiak LLC,**...Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type** **Hourly** **Hiring… more
- Dayton Children's Hospital (Dayton, OH)
- …Diploma required Experience + Customer Service experience required + IT Service Desk Customer Service preferred + Hardware/software knowledge ... Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support... customer reported issues primarily by answering the service desk phone hotline but may receive… more
- SHI (Somerset, NJ)
- … Customer technology-related incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting ... incident and problem management related to the maintenance and support of SHI's Cloud Support customer...teams. * Support projects assigned by the Service Desk Lead/Supervisor **Behaviors and Competencies** Multi-Tasking:… more
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