• IT Service Desk Manager

    MISTRAS Group, Inc. (Princeton Junction, NJ)
    …ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical ... **Description** The IT Service Desk Manager is responsible for... staff to ensure effective troubleshooting, solution delivery, and customer service . + Uses ITSM platforms (eg,… more
    MISTRAS Group, Inc. (12/14/25)
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  • Service Desk Technician (Contingent)

    Teledyne (Huntsville, AL)
    …the client + Monitor all tickets dispatched to T2 Desk Side and T3 Support to ensure timely resolution that meets service levels + Create Knowledge Base ... levels + All calls/activities must be recorded in the service desk tool + Resolve as many...and directed with a strong work ethic + Exceptional customer service orientation + Must be able… more
    Teledyne (12/17/25)
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  • Service Desk Intern

    AeroVironment (Simi Valley, CA)
    **Worker Type** Supplemental **Job Description** Summary: The Service Desk Intern is a member of the Information Technology Service Desk Team and shadows ... different members of the Service Desk team. The Service Desk ...the team and customers. Position Responsibilities: + Provides world-class customer service . + Troubleshoots IT related issue… more
    AeroVironment (01/07/26)
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  • Service Desk Analyst II

    SHI (Somerset, NJ)
    …established procedures. + Regularly meet or exceed performance targets for ticket resolution, customer satisfaction, and service desk metrics. + Participate ... - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level...II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a wide variety of… more
    SHI (12/16/25)
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  • Customer Deal Desk Specialist III

    Oracle (San Antonio, TX)
    **Job Description** The Customer Deal Desk (CDD) Specialist leads and manages the contracting process end-to-end for strategic, complex transactions that meet ... regional criteria requiring CDD involvement. The Customer Deal Desk team is responsible for...analytical skills with ability and desire to provide excellent customer - service to internal customers. + Act with… more
    Oracle (01/17/26)
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  • Service Desk Analyst II

    Excellus BlueCross BlueShield (Latham, NY)
    Job Description: Summary: The Service Desk Analyst is specific to the Service Desk Function at Excellus through the IT Help Desk . The Service ... clearly written documentation (of processes) for use by Help Desk , other support departments, and end users....wide range of computing issues as required. + Excellent customer service skills. + Experience working in… more
    Excellus BlueCross BlueShield (01/13/26)
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  • Service Desk Agent

    Cayuse Holdings (Augusta, ME)
    …**_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service ... High school diploma or GED required. + Experience preferred Service Desk or Customer ...systems, customer support or IT support . + Experience with ServiceNow IT Service … more
    Cayuse Holdings (01/08/26)
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  • Technology Help Desk Supervisor

    Robert Half Technology (Grand Island, NE)
    … desk workflows and IT support processes. * Proficiency in Active Directory, service desk management, and ITSM tools. * Familiarity with service ... operations, guide a team of technicians, and ensure exceptional customer service . The ideal candidate will have...operations. * Collaborate with other departments to align help desk support strategies with organizational goals. *… more
    Robert Half Technology (11/24/25)
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  • Customer Service Desk Manager

    Wegmans (Gambrills, MD)
    …people ready to collaborate, develop and be leaders. As an hourly leader at our Customer Service Desk , you'll join a dynamic retail environment that's ... for you! What will I do? + Provide incredible service to customers and engage collaboratively with employees +...educational goals 6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness Our employees… more
    Wegmans (01/18/26)
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  • Senior IT Service Desk Manager

    Leidos (Fort Belvoir, VA)
    …CONUS and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support , from daily operations and administration to ... Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support ...of a degree). + Demonstrated experience driving measurable improvementsin service desk operations, enhancing the customer… more
    Leidos (01/09/26)
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