- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- University of Rochester (Brighton, NY)
- …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) ... Consults with customers to understand their needs, providing excellent customer service in all interactions. + Acts...interactions. + Acts as an on-call resource for the Service Desk . + Keeps abreast of current… more
- Mary Greeley Medical Center (Ames, IA)
- …telephones, and mobile device questions, incidents, or problems. + Serves as a role model for customer service and teamwork + Serves as a preceptor for new Help ... Summary + Coordinates the activities of the MGIT Help Desk staff to provide organization wide support ...positive team spirit, supports everyone's efforts to succeed, + Customer service skills: responds promptly to … more
- Extra Space Storage (Buffalo, NY)
- …computer systems, hardware, software, telecommunications, printers and networking . Accurately document customer interactions in a service desk ticketing ... A Technician I will provide Tier I end-user help desk support by allocating, configuring, delivering, troubleshooting,...with Windows operating systems and computer hardware . Excellent customer service skills . Eagerness to learn… more
- IT1 (Tempe, AZ)
- … Desk Technician I is responsible for providing professional and excellent Service Desk Support . A strong customer service mindset, and strong ... headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our...7, Windows 10, and Windows 11 + Office 365 Support + User creations/terminations (tasks/requests) + End-user self- service… more
- Atrium Hospitality (La Vista, NE)
- …organization + Training all new Front Desk Agents to provide exceptional customer service **Respect:** + You will value everyone's contribution to the team, ... Suites 12520 Westport Parkway La Vista, NE 68128 Front Desk Supervisor Full time **Atrium SPIRIT - where teamwork,...This role plays an important part in our culture: ** Service :** + Provide exceptional customer service… more
- Chenega Corporation (Arlington, VA)
- …service level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for ... desk performance metrics (eg, ticket volume, resolution time, customer satisfaction) to identify areas for improvement. + Implement... support requests. + Provide technical guidance and support to the Help Desk team, escalating… more
- General Dynamics Information Technology (San Antonio, TX)
- …- Measure and provide weekly help desk performance reports to Task Lead, Service Desk Lead, or COR. Provide recommendations to make the help desk ... to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support ,Help Desk … more
- Koniag Government Services (Vienna, VA)
- …a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type**… more
- Kelly Services (Farmington Hills, MI)
- …your lifestyle isn't always easy. That's where Kelly(R) comes in. We're seeking a **Help Desk Support - Treasury Management CSR** to work at a premier financial ... life. Why you should apply to be a Help Desk Support - Treasury Management CSR: *... Experience in 2025 * Have 4 years of customer service experience * Have 3 years… more