- ASM Research, An Accenture Federal Services Company (Portland, OR)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer… more
- Leidos (Arlington, VA)
- …for ITIL-based Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible for driving measurable ... program objectives. Key Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment + Ensure compliance with… more
- TEKsystems (West Bend, WI)
- … * Hardware * Technical Support * Imaging * Office 365 * ServiceNow * Customer Service * Intune Top Skills Desktop * Windows 10 * Troubleshooting * Active ... We're looking for a Desktop Support Technician to join the team on a...Day‑to‑day, you'll take escalations from the Tier 1 help desk and help with onboarding and offboarding, including Active… more
- SAIC (Reston, VA)
- …areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure ... IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads...some may be remote, with the exception of Help Desk , Deskside Support , and select Infrastructure roles.**… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Engagement and Experience Project Manager II Job Category: Customer Service Department: Office of CSC Excellence Location: Los Angeles, CA, US, ... care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. Job Summary The … more
- Cleveland Clinic (Cleveland, OH)
- …in the nation. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service ... will help facilitate a positive experience for patients and their families. Using your customer service skills, you can assist in ensuring the unit runs smoothly… more
- Rockefeller University (New York, NY)
- …excels in a diverse, multi-user environment and is passionate about providing exceptional customer service and technical support to individual laboratories ... Specialist who is passionate about providing exceptional, proactive customer and technical service to our campus...walk-in help desk . As part of the Service Desk team, you will actively engage… more
- MetroLink (Los Angeles, CA)
- …vandalism incidents to Metrolink security, and respond to emergency situations or customer service -related problems as directed. + The responsibilities outlined ... Customer Relations Representative will provide information, respond to customer inquiries, support passenger flow, and ...of three (3) years of work experience in a customer service role interacting with and providing… more
- CAI (Evanston, IL)
- …of Windows 11 desktop computers and laptops. **What You'll Do** + Provide help desk support on various systems and hardware + Design, configure, test, and ... software support + 3+ years of help desk support + Strong verbal and written...corporate, business, vendor/contractor, and technical resources + Experience with customer relations and personal service including … more
- LA Care Health Plan (Los Angeles, CA)
- …and the broader organization. This position ensures a strong focus on customer service efficiency, effectiveness, and quality, while proactively identifying and ... Preferred Experience Required: At least 5 years of experience in a contact center, customer support , or escalation environment. At least 4 of experience in… more