- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, server, mainframe ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our… more
- SAIC (San Diego, CA)
- …Flexibility to provide on-call or after-hours support as needed to maintain ongoing customer operations. + The Help Desk Lead is primarily a day shift ... workflows using the HELIX ticketing system, and deliver timely, secure, and efficient customer support . You will collaborate directly with stakeholders, refine … more
- Link Solutions Inc (Adelphi, MD)
- …processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe applications, ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our… more
- ARAMARK (Page, AZ)
- …a team of front desk staff and overseeing daily operations. Ensuring excellent customer service and that all processes and systems are running smoothly and ... area. You will lead a team of front desk staff, ensuring that guests receive exceptional service...a team + Ensure that all staff provide excellent customer service and handle customer … more
- Link Solutions Inc (Adelphi, MD)
- … requests and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and ... for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our...drive problem management and continuous improvement efforts. + Ensure service level agreements (SLAs) are met and support… more
- Parsons Corporation (Colorado Springs, CO)
- …systems. The System Administrator will be the first line of defense in resolving Service Desk issues and providing support for hardware complications. ... need your help. Our Team is looking for a ** Service Desk Technician** . In this role...and standard operating procedures for the systems continuing performance. Support day to day operations, resolving issues for … more
- GKN Aerospace (Muncie, IN)
- …where you can take your career. Job Summary The Service Desk Analyst is a customer...as part of a 1st and 2nd line IT Service Desk support team + ... all levels of the business within agreed SLAs. The Service Desk Analyst is customer ...a professional, customer focused and efficient IT support service are provided by all team… more
- Comcast (New York, NY)
- …ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support . + Develop and publish playbooks and documentation for ... findings into business narratives to inform process improvement and forecasting accuracy. + Support the Director in publishing Deal Desk quarterly newsletter to… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests. ... + 2-4 years of experience in IT support , help desk operations, or technical customer service required + Familiarity with Learning Management Systems… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Lead Technician (SIPR) Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air...**What You'll Get to Do:** We're seeking motivated **Enterprise Service Desk (ESD) Lead Technicians** to be… more
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