• Senior Support Product Manager

    NetApp (San Jose, CA)
    …preferred; master's degree desired + Minimum of 10 years of experience in product support / customer success or a related area + Strong leadership skills ... Customer Lifetime Value (CLTV/CLV) via the right value-added support services + Help grow margin via innovative and...and resolve customer experience feedback + Analyze customer feedback and support metrics to improve… more
    NetApp (06/07/25)
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  • Principal Technical Account Manager, AI/ML, AWS…

    Amazon (Santa Clara, CA)
    …and implement proof-of-concept solutions using advanced cloud AI services - Enable Customer Success : Support customers in implementing business-critical AI ... Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance… more
    Amazon (07/16/25)
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  • Sr Customer Solutions Manager, Migrations…

    Amazon (East Palo Alto, CA)
    …The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also ... to effectively drive cloud adoption, pursue strategic growth opportunities, and empower customer success . By aligning CSM activities, goals, and opportunities… more
    Amazon (05/16/25)
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  • Customer Solutions Manager, Global…

    Amazon (Chicago, IL)
    …The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also ... Customer Value: This is achieved through the ownership of: - Adoption: To support customer business goals and to advance the customer 's cloud adoption.… more
    Amazon (07/16/25)
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  • Benefits Support Specialist

    ProSoftware (Houston, TX)
    …business knowledge. The Benefits Support Specialist will be a key advocate for customer success , support and translating clients' needs into PSR (product ... with team members. Responsibilities + Provides insight to, and support of, the customer throughout the full...Provides insight to, and support of, the customer throughout the full project lifecycle (Sales-implementation- support )… more
    ProSoftware (06/05/25)
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  • Sales Research Analyst, Customer and Field…

    Amazon (Boston, MA)
    …The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also ... experiences using survey and behavioral data? Come join the Customer & Field Insights team, where your work will...ability to use data to guide strategic decisions. You support your ideas and findings clearly with data, logic,… more
    Amazon (07/04/25)
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  • Principal Product Manager - Go-to-market…

    LinkedIn (Sunnyvale, CA)
    …with cross-functional partners from Product, Engineering, Data Science, Product Operations, Sales, Customer Support , Success and Marketing teams across ... industry and our competitive landscape, specifically within our core use cases: Customer Support , Customer Success , Sales and Marketing. Positioned at… more
    LinkedIn (05/28/25)
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  • Head of Customer Support

    Screencastify (Chicago, IL)
    …efficiently and consistently, even without direct reporting. + Partner with the VP of Customer Success to refine support metrics and drive team alignment. ... impact, we're seeking a strategic and energetic Head of Customer Support to lead our critical ...and B2C customers. You will partner closely with the Customer Success leadership team to ensure operational… more
    Screencastify (08/01/25)
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  • Manager, Technical Customer Support

    Palo Alto Networks (Plano, TX)
    …is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our ... delivery manager. You will be responsible for enabling customer success with our award-winning network security...line with the organizational goals and objectives + Provide customer support as a strategic differentiator for… more
    Palo Alto Networks (07/19/25)
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  • Customer Acquisition Sales Operations Lead,…

    Amazon (Austin, TX)
    …The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also ... team is seeking a driven and experienced Sales Operations Lead for the Customer Acquisition (CA) organization. The candidate in this role is an important business… more
    Amazon (07/22/25)
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