- Dow Jones (Princeton, NJ)
- …Provide professional-level support to retain Dow Jones customers and increase customer loyalty. + Ensure all relevant procedures are followed from beginning to ... **About the Team:** The Dow Jones Customer Service (DJCS) mission is to provide great...Will:** + Provide high-level telephone, email, and web chat support for the Dow Jones suite of PIB products;… more
- Microsoft Corporation (Redmond, WA)
- …following up with the owners to completion. + Be on the lookout for success stories & opportunities within customer organizations to uncover the human truth ... 365 encompasses a comprehensive set of business applications that address both Customer Engagement (CRM) and Enterprise Resource Planning (ERP). This includes areas… more
- Google (Los Angeles, CA)
- …You will influence cross-team collaborations, and often teams with objectives, to support customer growth, align on opportunity/project timelines and goals, and ... in complex, ambiguous environments, influence/collaborate across organizations, and drive business success for the customer and Google. + Excellent strategic… more
- Mass Markets (Savannah, GA)
- …organization. Are you a confident communicator with a passion for sales and customer success ? We're expanding our team and looking for motivated Sales ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Sanofi Group (Cambridge, MA)
- …and make recommendations for improvement. + Collaborating with the broader Customer Facing Capabilities/Commercial Training team for support in execution ... **Job Title:** Director of Leadership Excellence and Customer -Facing Skills **Location:** Cambridge or MA, Morristown, NJ...equipped with the skills and competencies to drive the success of our business. Critical to this role is… more
- Brink's (Coppell, TX)
- …legacy built on trust and a future driven by innovation, Brink's partners for customer success , empowering businesses across the globe to operate with confidence ... Sales to ensure seamless service delivery. + Data-Driven Decision-Making: Use analytics and customer insights to inform strategy and measure success . + People… more
- AON (Alpharetta, GA)
- …issues in a comprehensible way. Skills and experience that will lead to success : + Provide excellent customer service for inbound calls, top-notch experience ... College degree or equivalent work experience required. How we support our colleagues: In addition to our comprehensive benefits...comprehensible way. Skills and experience that will lead to success : + Provide excellent customer service for… more
- Amazon (Chicago, IL)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...* Cultivate best practices through analysis and reporting in support of continuous improvement. * Work with key internal… more
- The Hertz Corporation (Atlanta, GA)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and agency correspondence)… more
- IT Concepts (Hines, IL)
- …of computer systems and equipment, ensuring optimal operations. + Provides responsive customer support , abiding by customer -specified Key Performance ... Kentro, where innovation drives opportunity and collaboration leads to success . Our dynamic community of experts is fully committed...+ Draws upon extensive IT knowledge to lead and support a team of customer service engineers,… more
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