- Mass Markets (Las Cruces, NM)
- …on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support , inside sales, or back-office ... OVERVIEW TECH SUPPPORT REPRESENTIVE JOB OPENINGS As a technical support representative, you will handle blended inbound phone interactions with residential and… more
- WATTS (North Andover, MA)
- …a top global provider of water solutions, seeks an experienced Applications Engineering and Tech Support Manager to lead our dynamic team. This role will play ... This position is responsible for the supervision of the technical customer support team and application engineers. This position reports to the Director… more
- US Tech Solutions (Boulder, CO)
- …Management platforms (eg, Confluence, Zendesk, Salesforce Knowledge). + Familiarity with customer support metrics and feedback loops. + Written Communication: ... + Support Environment Knowledge: Experience working within customer support operations or similar environments. +... + Salesforce **Education:** + Bachelor's degree. **About US Tech Solutions:** US Tech Solutions is a… more
- Concentrix (Arnold, MO)
- …with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions ... best-known brands power a world that works through exceptional customer experiences and tech -powered innovation. And due...to build rapport with the customer . Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Farmington Hills, MI)
- …verbatim while maintaining sales and quality standards. + Professionally and accurately support customer requests for itinerary changes or cancellations. + ... customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- University of Kansas (Lawrence, KS)
- **31873BR** **Job Title:** Technical Support Technician Senior **Department:** Information Technology **Primary Campus:** University of Kansas Lawrence Campus ... and Mac operating systems. 14. Legacy computer hardware. **Position Overview:** The Technical Support Technician Senior position is assigned to a KU IT… more
- Palo Alto Networks (Santa Clara, CA)
- …an IT Business Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency and delivering ... built on SFDC Service Cloud and Omnichannel that optimizes the entire support lifecycle, specializing in intelligent case routing and maximizing case deflection… more
- DoorDash (Sunnyvale, CA)
- …This team has built several core platforms from the ground up that are essential to Customer Support and are widely used across DoorDash. As DoorDash shifts its ... customer support into an AI-powered, automated system...customer support into an...are scalable, reliable, and unlock the best-in-class product and tech innovations. You'll partner with PMs, ML engineers, and… more
- Concentrix (Lake Mary, FL)
- …guidance. This role is responsible for delivering exceptional sales guidance and customer service support by addressing routine inquiries and routing expert ... Career Growth** " awards every year? Then a Technical Support Representative position at Concentrix is just the right...best-known brands power a world that works through exceptional customer experiences and tech -powered innovation. And due… more
- Intuit (San Diego, CA)
- …business cases to prioritize investments that improve Enterprise Suite experiences. + ** Customer Success & Support Expert:** Experience leading or contributing ... **Overview** Join the Intuit Customer Success team as a Principal Customer...needs, you will play a crucial role in scaling support to achieve product and growth targets. You will… more