- Bank OZK (Carrollton, GA)
- …and engages the analysts to ensure optimal performance. + Reviews high-risk customer transactions to identify unusual and potentially suspicious activity. + Reviews ... risk customers through transaction monitoring and account reviews and refers the customer to AML Operations and Sanctions Director for inclusion on the high-risk… more
- OneMain Financial (New York, NY)
- …products and capabilities that drive business growth, operational efficiency, and customer satisfaction. This role will be instrumental in supporting the roll ... AI solutions across areas such as credit decisioning, fraud detection, customer personalization, and operational automation. + Collaborate with data scientists and… more
- National Express (Warrenville, IL)
- …the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located ... and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located… more
- iHeartMedia (New York, NY)
- …environment to service large and/or national accounts + Experience to anticipate customer needs based on advanced business knowledge and in depth understanding of ... customer 's strategy + Ease counseling and negotiating with senior...Desire to stay abreast of emerging market trends and customer needs to expand relationships and trust + Ability… more
- iHeartMedia (Los Angeles, CA)
- …market needs and influence roadmap priorities. Coordinate with implementation and customer success teams to ensure smooth client onboarding and long-term ... rapport with customers, adapting messaging and style based on customer needs + Ease working with senior level executives...Desire to stay abreast of emerging market trends and customer needs to expand relationships and trust + Confidence… more
- RELX INC (Alexandria, VA)
- …organization design and a positive, collaborative team culture + Designing and developing customer engagement processes that will be adopted by the customer ... of the competitor landscape + Working cross-functionally to help incorporate customer feedback and market learning into new product development + Promotes… more
- The Cigna Group (Houston, TX)
- …with Cigna's overall value proposition that achieves improved client and customer retention, improved competitive positioning and increased membership and earnings ... of the art consultative solutions that address client and customer issues around health and wellness, productivity and security....wellness, productivity and security. Reports directly to the Market President and is a member of the local senior… more
- MUFG (New York, NY)
- …and initiatives with multiple stakeholders to drive alignment and an improved customer experience + Partner with technology, operations, sales, compliance risk and ... for self-service onboarding and maintenance of customers + Works with front-line and customer advocacy staff to ensure that feedback about the product experience is… more
- Berkshire Bank (Utica, NY)
- …policies and revenue objectives. Responsible for retention and growth of assigned customer loan portfolio, with an emphasis on proactive client contact and ... + 5+ years of experience as a business banking lender + Strong customer service experience to include process driven outbound calling + Proven track record… more
- Oracle (Springfield, IL)
- …the product/program/project from initiation through delivery, interfacing with customer on technical matters. Organize interdepartmental activities ensuring ... to ensure the efficient operation of the function. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements,… more