- Amazon (Seattle, WA)
- …Manager, Product Management - Tech to lead our Ad Customer Experience (Ad CX ) optimization initiatives and help transform how advertisers engage with consumers via ... media around the world. As a Senior Manager, Product Management - Tech, Ad CX Optimization, you will lead the charge in defining, inventing and launching intelligent… more
- Coinbase (Charlotte, NC)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Richmond, VA)
- …foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX ... As a Senior Analyst, Compliance TMS Operations within the CX Compliance team, you will be responsible for conducting...* Advanced degree in business, finance, or customer experience ( CX ) * Proficiency with tools such as Google apps,… more
- Ford Motor Company (Dearborn, MI)
- …Service Reservation (LSR+) provide a consistent and brand differentiated customer experience ( CX ) for Ford and Lincoln customers for scheduling and managing vehicle ... a growing team driving the delivery of world-class, best-in-class CX for FSR/LSR+ users. This role requires a leader...regions in the future + Provide engineering leadership for CX and drive a world class best in class… more
- IBM (New York, NY)
- …Cloud Services, Oracle ERP Cloud, Oracle SCM Cloud, and/or Oracle CX Cloud. * Solid understanding of retail business models-brick-and-mortar, e-commerce, ... skills. * Oracle Cloud Certifications in Financial services, SCM, ERP, or CX . * Experience in agile and iterative implementation methodologies. **Preferred technical… more
- Henkel (Bridgewater, NJ)
- …initiatives across North America and LATAM. + Support Customer Experience ( CX ) Activation & Support efforts, including deployment activities across Canada, Mexico, ... and LATAM, ensuring smooth rollout and adoption of CX tools and processes. + Collaborate on Digital Marketing...global teams, gaining exposure to cross-cultural collaboration and enterprise-level CX transformation. **What makes you a good fit** +… more
- Cisco (San Jose, CA)
- …week in our Milpitas, CA office. **Meet the Team** Cisco's Customer Experience ( CX ) team is one of the company's fastest-growing groups, dedicated to creating ... customers and partners wherever they interact with Cisco. The CX Platform is designed to meet the diverse needs...a rapidly changing market. As leaders in our field, CX helps customers get the most value from their… more
- J&J Family of Companies (Santa Clara, CA)
- …This is the enterprise system-builder for Customer Success: establish the CX operating system (standards, playbooks, KPIs, cadence) used worldwide and ensure ... enterprise-level special projects. **Key Responsibilities** + Own the global CX operating system post-implementation-define "what good looks like," govern journey… more
- Zoom (San Jose, CA)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the ... + Designing and maintaining metrics, dashboards, and reporting to measure CX effectiveness, retention, renewals, and expansion performance. + Defining and implement… more
- ServiceNow, Inc. (Atlanta, GA)
- …category, we welcome consultants with experience in Salesforce, Pega, Microsoft Dynamics, or Oracle CX who are eager to apply their skills and ramp up on ServiceNow. ... Script Includes, IntegrationHub, UI Policies) + Microsoft Dynamics 365, Oracle CX , or SAP CX (valued as complementary). + Strong understanding of CRM business… more
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