- Intuit (Mountain View, CA)
- …Intuit's platform. **Responsibilities** + Develop and lead an AI-driven Customer Experience ( CX ) strategy tailored to the needs of Money and Workforce Solutions ... by partnering closely with ecosystem growth and go-to-market teams. + Own CX measurement and insights, defining metrics and frameworks that influence product,… more
- FST Technical Services (New York, NY)
- …executing target billable hours, managing tasks within time budgeted, leading Cx meetings, assisting the construction team with identifying/solving technical issues ... related to maintenance, construction, or engineering controls OR 3+ years in the Cx industry + 5+ years of experience managing the interconnectivity of building… more
- Chiesi (Cary, NC)
- …customer experience. + Report, interpret, and analyze customer data and US CX program results, including Voice of Customer surveys, digital engagement, social ... preferences. + Work cross-functionally with teams such as Marketing, Sales, CX , and Business Knowledge to ensure alignment in customer experience initiatives.… more
- Intuit (San Diego, CA)
- …and measurable outcomes. Why Work With Us Joining the Customer Experience ( CX ) team allows you to drive substantial advancements in customer engagement and ... that impact numerous facets of the business. + **Design and Elevate CX Strategy:** **Define and document seamless customer and expert experiences across Assisted… more
- FST Technical Services (Baltimore, MD)
- …Life Sciences & Advanced Manufacturing Company: FST Technical Services - Commissioning ( Cx ) Division Company Overview FST Technical Services' Commissioning ( Cx ) ... Division is a leading provider of quality assurance in the design, construction, and post-acceptance phases of building projects. Our focus is on ensuring that mechanical, electrical, plumbing, and associated systems are properly designed, installed, and… more
- Mass Markets (Richmond, VA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …and "use cases to resolve," ensuring standard handling and auditability. + Lead CX design initiatives in coordination with MKT: map donor journeys, identify pain ... IVR dialogues, and workload management. + Skilled in customer experience ( CX ) design, journey mapping, and voice-of-donor analytics. + Demonstrates empathy and… more
- TTEC (Austin, TX)
- …as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions. + Have full P&L responsibility and for ... enable contact center employees, and continuously optimize business outcomes through digital CX transformation. TTEC is proud to be an equal opportunity employer… more
- Robert Half Technology (Des Moines, IA)
- …Architect to design and deliver next-gen digital platforms, web apps, and elevate CX . Bring your strategic vision to the intersection of technology innovation and ... & Node.js + Lead delivery of cloud-native, API-first architectures for seamless CX + Translate complex technology concepts for business stakeholders + Transform… more
- FST Technical Services (New York, NY)
- FST Technical Services Commissioning ( Cx ) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, ... construction, and post-acceptance phases of building projects. We ensure that equipment in mechanical, electrical, plumbing, and associated systems are designed, installed, and functionally tested to meet the clients requirements and design intent. The Senior… more
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