- CIBC (Chicago, IL)
- …Analytical Thinking, Banking, Cash Flow Analysis, Client Service, Customer Experience ( CX ), Post-Sales Support, Product Knowledge, Transaction Banking At CIBC, we ... are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with… more
- Caterpillar, Inc. (Chicago, IL)
- …record of building cross-functional relationships and partnerships with SEO/GEO, UX, CX , analytics, marketing technology teams, and key stakeholders. + Excellent ... written, verbal, and presentation skills. + Experience with CMS platform Adobe Experience Manager (AEM), CCMS platforms, and modular content strategy is a plus. + Experience with content design system documentation, metadata and taxonomy, and content modeling… more
- PNC (Bowie, MD)
- …**Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision Making, People Management, Proactive Behavior, ... Results-Oriented **Competencies** Branch Banking Services, Delegation, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management **Work Experience** Roles at this level typically do not require a university / college degree,… more
- Richard Heath and Associates (Santa Fe Springs, CA)
- …tools (DOE-2, eQuest, EnergyPlus, Trace, etc.). Commissioning & Retro-Commissioning ( Cx /RCx/MBCx) + Lead commissioning and retro-commissioning efforts, from initial ... site assessments through implementation verification and reporting. + Conduct functional performance testing, utilize BAS trend data, and deploy diagnostic tools/data loggers to optimize building system performance. + Prepare commissioning documentation,… more
- American Airlines (Fort Worth, TX)
- …years of recent experience working hands-on with the Genesys Cloud Platform (Genesys CX ) + Ability to configure and enable advanced features sets (ie SMS/outbound ... campaigns, inbound call flows, CRM integrations, data access, etc.) + 2+ years with WebRTC including troubleshooting complex WebRTC connectivity and audio issues **Preferred Qualifications- Education & Prior Job Experience** + Experience with… more
- Comcast (Tigard, OR)
- …or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Government Relations; Communication Base pay is one part of the Total ... Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast… more
- American Family Insurance - Corporate (Madison, WI)
- …and tools, translating consumer insights into clear implications that guide digital and CX decisions. + You will own and drive the long-term vision and strategy ... for insights driving the end-to-end customer experience based on external trends, business strategy/objectives, and target customer needs. + You will frame, structure, and scope complex business and customer challenges. + You will use customer/consumer data… more
- Caterpillar, Inc. (Peoria, IL)
- …Working knowledge ofbest practices forcontent lifecycle management, customer experience ( CX ), user experience (UX),and omnichannel content creation processes. + ... Strong understanding of digital channels,customer journeys, content performance metrics, and personalized content experiences. + Progressively complex marketing and digital experience, including digital content planning, content management, user journeys,… more
- Techtronic Industries North America, Inc. (Greenwood, IN)
- CX Agent I **Job Description:** Customer success is extremely vital to the long-term success of our organization. We will achieve such success by ensuring our ... customers are receiving massive value from our service. As such, we will rely on the partnership of premier, customer success agents who will own driving success for our customers. The representative will act with a great sense of urgency and will… more
- Cisco (Boston, MA)
- …and adoption of our solutions partnering with our Services Sellers to position CX services offerings * Participate in any relevant advisory boards, tiger teams to ... represent Commercial customer feedback and needs, shaping the future of our portfolio and offerings * Help create campaigns and initiatives for the Operation based on the needs of the business and growth and drive existing and new go-to-market strategies for… more
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