- Caterpillar, Inc. (Mossville, IL)
- …You Will Do:** The Training Specialist position within CTCT's Customer Experience ( CX ) team is responsible for the design, coordination, and execution of training ... programs that facilitate seamless adoption for our customers. Key responsibilities include identifying customer needs, leading training initiatives, and developing novel training solutions. Professional expertise in training development and collaborative… more
- J&J Family of Companies (Horsham, PA)
- …or related roles + Proven record planning and executing access or CX strategy, including navigating payer systems, reimbursement, field engagement, and fulfillment + ... Strong understanding of patient / customer journey design, HCP engagement, omnichannel channels, and payer dynamics + Expert ability to translate data into insights, define actionable triggers, and optimize performance outcomes + Demonstrated capability to… more
- Robert Half Technology (Des Moines, IA)
- …and data integration . Financial accounting acumen . Training and end user CX experience PLUS documentation skills . Collaboration This is a visible position where ... you will work across all teams, working closely with other teams. You will be involved in troubleshooting and support. Perform systems administration, and systems availability in a high performance environment. What You Will Be Doing : * Experience with any… more
- Adecco US, Inc. (Morrisville, NC)
- …**Cross-Functional Collaboration:** o Work closely with Marketing, Finance, Operations, and CX teams o Follow established processes to ensure smooth program delivery ... o Proactively identify and resolve execution gaps or partner issues **What We're Looking For** . **Basic Qualifications:** o 2-4 years of experience in Account Management, eCommerce operations, Digital Marketing, or Program Coordination o Experience managing… more
- Amazon (Seattle, WA)
- …processes. The Sr. Pricing PM will work with stakeholders to set the CX aspiration for our customers and to design/drive solutions/features that deliver the best ... pricing/value to our customers across all Consumables categories. The Sr Pricing PM owns analytic and reporting tools to share visibility on Consumables specific topline and bottom line impact of pricing drivers, new pricing features and configurations. While… more
- Mass Markets (Savannah, GA)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Mass Markets (Dallas, TX)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- SAP (San Ramon, CA)
- …**Incentive Compensation** is a strong plus; experience in adjacent domains such as ** CX Sales** is also highly valued. **Bring out your best** SAP innovations help ... more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in… more
- Mass Markets (Wichita, KS)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- Amazon (San Francisco, CA)
- …solutions tailored to unique business environments - Knowledge of UX and/or CX design and usability - Experience developing successful marketing or communications ... campaigns - Experience working closely with and advising senior executives of an organization or equivalent - Experience using data and metrics to determine and drive improvements - Experience building cross-functional partnerships and influencing stakeholders… more