- Deloitte (Pittsburgh, PA)
- …or related discipline. + Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least ... one full end-to-end implementation. + Certifications in Medallia and/or Qualtrics. + 1+ years of basic project management experience (Agile frameworks preferred). + Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. +… more
- Cisco (St. Paul, MN)
- …Cisco teams, including Cisco Portfolio, partner sales organizations, Customer Experience ( CX ), and architecture sales teams. **Your Impact** You are a consultative ... seller and strategic thinker whose primary goal is to deliver outstanding business outcomes to your customer. You hold yourself accountable for driving new and incremental business within your customer base. You possess a collaborative mindset and recognize… more
- Amazon (Tempe, AZ)
- …buyers, brands and selling partners, by enabling our selling partners to provide great CX while ensuring bad actors are kept out of our stores. The Special Projects ... & Investigations (SPI) team protects Amazon's WW stores store by creating projects and programs focused on the detection of abuse at its earliest point and identifying the root causes, vulnerabilities or exploits to systematically address to prevent future… more
- Brunswick (Fond Du Lac, WI)
- …pipelines and RAG architectures, and multi-agent virtual assistants for CX and operational transformation. + Oversee AI projects, ensuring alignment ... with business goals and managing timelines and resources effectively. Coordinate with cross-functional teams to ensure successful project delivery. + Mentor cross-functional teams and foster a culture of innovation, experimentation, and continuous learning.… more
- Microsoft Corporation (Redmond, WA)
- …response programs that span pre-breach and post-breach scenarios, ensuring end-to-end Cx cohesion and measurable impact. + Partner closely with engineering, ... research, product, and field teams to ensure protection programs are deeply integrated and responsive to customer needs. + Embody our culture and values **Qualifications** **Required Qualifications:** + Bachelor's Degree AND 6+ years experience in engineering,… more
- WSP USA (Irvine, CA)
- …and practice self-implemented quality control measures. + Desire to attain Cx , controls and/or TAB certifications. Who You Are **Required Qualifications** + ... Bachelor's Degree in Engineering or relevant years of related field experience in the industry. + 3 to 5 years of relevant post education experience in a building or systems commissioning discipline. + Familiarity with building commissioning principles,… more
- Google (New York, NY)
- …agents, and with Google Cloud Platform and Conversational Agents (Dialogflow CX ). + Excellent creative problem-solving approach and investigative skills, combined ... with a sense of ownership and a proactive can-do attitude. + Excellent communication skills with a track record of managing multiple stakeholders and workstreams. **About the job** In gTech Users and Products (gUP), our mission is to advocate for Google's… more
- NTT DATA North America (Lincoln, NE)
- …corrective action plans. + Partner with Workforce Management, Quality, Training, and CX teams to ensure consistency of service delivery. + Use data analytics ... to identify trends, forecast needs, and drive continuous improvement. + Ensure compliance with internal standards, regulatory requirements, security protocols, and data privacy policies. + Support launches, workflow enhancements, and policy updates in… more
- Merck (North Wales, PA)
- …Contact Center Operations, Customer Centric Focus, Customer Experience ( CX ), Customer Experience Improvement, Customer Satisfaction, Customer Service, ... Detail-Oriented, Digital Marketing, Direct Marketing, IT Innovation, Manufacturing, Market Development, Marketing, Market Research, Operational Efficiency, Pharmaceutical Sales, Product Management {+ 4 more} **Preferred Skills:** Current Employees apply HERE… more
- WSP USA (Seattle, WA)
- …and practice self-implemented quality control measures. + Desire to attain Cx , controls and/or TAB certifications. **Who You Are** **Required Qualifications** + ... BS in Mechanical, Electrical or Architectural Engineering or Construction-related field. + 5 to 7 years of relevant post education experience in discipline with prior building and systems commissioning experience. + Technical knowledge of HVAC and building… more