- First National Bank of Omaha (Omaha, NE)
- …Adobe AEM, Creative Cloud, Target + Social & Media content as well as CX Playback monitoring tools (Medallia DXA, etc.) + Campaign Management and execution tools ... (Zeta Marketing Platform, Adobe Experience Platform, Adobe Launch, Bitly) + Marketing automation platforms used for campaign orchestration, audience segmentation, and personalized customer journeys (Zeta Marketing Platform) + Work with our Data team to build… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …focus on customer service. + Familiarity with telephony integrations (preferably Genesys Cloud CX ). + Knowledge of Azure Services such as Azure Service Bus, Azure ... Fabrics, and Synapses to extend and integrate Dynamics 365 capabilities. + Familiarity with Azure OpenAI, RAG architecture, or other AI-enhanced CRM tools. + Knowledge of license tiers and optimization (eg, Enterprise vs. Professional). + Experience using and… more
- NBC Universal (Orlando, FL)
- …leading workshops and driving alignment across product, operations, technology, and CX teams. + Global perspective and adaptability, with experience working across ... cultures and geographies to implement design-led transformation. + Executive presence with the ability to direct, influence, and hold accountable peers at the director level and above. + Reasonable accommodation may be made to enable individuals with… more
- CyrusOne (San Antonio, TX)
- …reports. + Oversee engineers, subcontractors and vendors during pre-construction, commissioning ( Cx ), and project closeout phases. **Qualifications:** + 7+ years of ... experience working in mission-critical data center development, general construction, and heavy MEP systems construction. + Experience leading construction project teams, including third-party owner's project managers, subcontractors, and the General… more
- ENFRA (Salt Lake City, UT)
- …and project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. . ... Additionally, the BSS II will collaborate with project delivery team including: construction management, facilities management, engineers, and trade partners to fulfill the essential duties and responsibilities of the position. **Responsibilities** * Perform… more
- Palo Alto Networks (Santa Clara, CA)
- …Support Portal. + Collaborate with cross-functional teams (Engineering, Support, Sales, CX ) to gather requirements, define user stories, and ensure successful ... product delivery. + Utilize data-driven insights from dashboards and customer health metrics to identify pain points and opportunities for improvement in the customer journey. + Act as a subject matter expert for customer experience within IT, advocating for… more
- CXG (Silver Spring, MD)
- …across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. ... Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live (https://live.cxg.com/auth/index.asp#signup) . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements + Must be 18 years of age… more
- Coinbase (Atlanta, GA)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... value-added customer support in crypto. That mission starts with truly world-class social support: fast, empathetic, secure, and proactive. As Head of Social Support, you'll build and lead the teams that respond to users in the wild-across Reddit, X, LinkedIn,… more
- Unilever (Hoboken, NJ)
- …Work closely with Operator Experience Marketing to understand the Customer Experience ( CX ). + O wn local Category Strategy and Innovation / Rejuvenation roadmaps, ... as well as 'Brand-Led Growth' initiatives. This requires campaign and execution toolkit planning, development and execution + Lead business transformation via owning progressive innovation platforms, being able to drive network/virtual teams globally to think… more
- CXG (Portland, OR)
- …across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. ... Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements + Must be 21 years or older. + Current customer of premium and luxury… more
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