- Coinbase (Charlotte, NC)
- …services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, ... with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers. * *Role *- You will be building applications that will enable Coinbase Customer Agents and other users to… more
- NuAxis Innovations (Falls Church, VA)
- …**We are a federal IT company on a mission to make customer experience ( CX ) the center of every government solution.** **Technology is our Passion. People are our ... Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do… more
- Boston Mutual Life Insurance (Canton, MA)
- …team Supervisor. The Service Representative is responsible for supporting the overall Cx team during peak processing times; while demonstrating the highest levels of ... service professionalism in all they do. This role is key to ensuring day to day activities and functions are effectively being handled and high level of service is being provided to our customers. As Service Account Representative, responsibilities include: +… more
- TestPros (Sterling, VA)
- …Section 508 / WCAG / ADA Accessibility Assessment, Customer Experience ( CX ), Localization Testing, Independent Verification and Validation (IV&V), Quality Assurance ... (QA), Compliance, and Research and Development (R&D) services. TestPros is an Equal Opportunity Employer. TestPros delivers innovative independent IT assessment solutions to critical challenges facing the nation and the world. We support the US Federal… more
- Coinbase (Jefferson City, MO)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program, transaction monitoring, KYC, CDD, and EDD policies, procedures and standards appropriate for each… more
- Xylem (Charlotte, NC)
- …and oversee complex, end-to-end solutions across Sales Cloud, Service Cloud, CX , Data Cloud, and customer-facing digital platforms. + Drive cross-platform ... integration between Salesforce and SAP S/4HANA, CPQ (Tacton/SAP), PIM, eCommerce, and middleware platforms (APIs, Mulesoft, Azure, event streaming). + Develop scalable data, security, and identity models supporting global operations and regional privacy… more
- Coinbase (Denver, CO)
- …of their tests. * *Test Environment Stability:* Collaborate with platform, infrastructure, CX , consumer, and SRE teams to ensure that test environments are stable, ... scalable, and accurately reflect production conditions. * *Technology Exploration:* Research and evaluate emerging testing technologies (web, mobile, AI/ML, backend) and integrate them into our ecosystem where appropriate. *What We're Looking For:* *… more
- Coinbase (Richmond, VA)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. The Consumer… more
- Cisco (New York, NY)
- …Our Customer Delivery Architects are an integral part of the Customer Experience ( CX ) team supporting our customers! We combine the power of Cisco Analytics and ... Knowledge with the outstanding technical expertise and consulting (that's you) to drive value, innovation, and adoption in our customer's network. We help them to reduce risk, drive innovation, and improve their network to meet business objectives. We are the… more
- Quality Technology Services, LLC (Duluth, GA)
- …Excel. + Experience with ARGUS, Workday, Salesforce, Adaptive Insights and Office Cx , preferred + Experience in fast-paced, high-growth Data Center markets. **Nice ... to Have:** + Ideal candidates will have a proven history of being extremely self-motivated, highly organized and open communicators who are eager to work in a fast-paced client focused entrepreneurial environment with limited formal structure. + Interact… more