- Mass Markets (FL)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... domestic and international markets, champion innovation in customer experience ( CX ), and empower high-performing teams across sales, service, technical...our position as a global leader in BPO and CX solutions. To be considered for this role, you… more
- Principal Financial Group (Des Moines, IA)
- …channels and journeys. You'll serve as the bridge between marketing, enterprise CX , data, and technology teams-ensuring customer insight is not just collected, but ... Actionable Insight** + Analyze survey data, customer metrics, and CX inputs from Qualtrics and other sources to uncover...Leaders Rely On** + Develop and maintain VOC and CX dashboards that give teams a simple, timely view… more
- Sunrun (Fresno, CA)
- …scheduling of installation, home upgrade, and inspection appointments in coordination with CX Pro Team, or customers directly as needed + Confirm appointments with ... customer or through CX Pro team 1-2 days prior to scheduled date...able to be completed, and coordinate rescheduled appointments with CX Pro team and/or customer directly as needed +… more
- Intermountain Health (Salt Lake City, UT)
- **Job Description:** The Assistant Vice President of Consumer Experience (AVP CX ) leads the development and implementation of strategies, programs and initiatives ... that enhance the relationship between Intermountain Health and its consumers. The CX team is responsible for designing, measuring and improving the consumer… more
- Port Authority of New York and New Jersey (New York, NY)
- …experiences across our facilities. Reporting to the Senior Supervisor, Customer Experience ( CX ), you'll work with our team to become familiar with our customer ... base, case management protocol, CX initiatives, and reporting portfolio. You'll help us expand...messaging by developing the analytical components of our department CX reporting series. You'll also bring your editorial and… more
- UGI Corporation (Conroe, TX)
- …the United States. Posting Job Summary: The Customer Experience Supervisor ( CX Supervisor) demonstrates effective business acumen and leadership skills to directly ... supervise an assigned team of CX Advocates. The CX Supervisor ensures his/her team of customer care professionals delivers an excellent quality experience for… more
- Concentrix (Cheyenne, WY)
- …new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B ... needs, with a targeted enterprise prospect, including but not limited to, IT, CX , Operations, HR, Finance and Procurement. - Provides effective and clear leadership… more
- Oracle (Columbus, OH)
- …of ERP, come and join us! **About Oracle ERP, HCM and CX ** Oracle's outstanding suite of products-including Oracle Cloud Enterprise Resource Management (ERP), ... and Supply Chain Management (SCM), Customer Experience in Sales and Service ( CX ), and Human Capital Management (HCM) -provides end-to-end solutions with mobile… more
- Atlantic Health System (Morristown, NJ)
- …+ Leads the development and implementation of consumer experience ( CX ) research strategies, methodologies, programs and reporting with quantitative and ... pain points in the end-to-end consumer experience + Tracks CX KPIs, provides recommendations for improvement, and develops learning...partners + Ensures data quality and accuracy in all CX research and analysis + Participates in the development… more
- Turner & Townsend (Pittsburgh, PA)
- …against design intent. + Manage commissioning documentation and reporting platforms (eg, Cx Alloy). + Drive resolution of deficiencies and ensure readiness for ... Collaborate with design teams, contractors, and stakeholders to maintain alignment on QA/ Cx objectives. + Monitor and enforce safety programs in alignment with OSHA… more
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