- Principal Financial Group (Des Moines, IA)
- …channels and journeys. You'll serve as the bridge between marketing, enterprise CX , data, and technology teams-ensuring customer insight is not just collected, but ... Actionable Insight** + Analyze survey data, customer metrics, and CX inputs from Qualtrics and other sources to uncover...Leaders Rely On** + Develop and maintain VOC and CX dashboards that give teams a simple, timely view… more
- Sunrun (Fresno, CA)
- …scheduling of installation, home upgrade, and inspection appointments in coordination with CX Pro Team, or customers directly as needed + Confirm appointments with ... customer or through CX Pro team 1-2 days prior to scheduled date...able to be completed, and coordinate rescheduled appointments with CX Pro team and/or customer directly as needed +… more
- Intermountain Health (Salt Lake City, UT)
- **Job Description:** The Assistant Vice President of Consumer Experience (AVP CX ) leads the development and implementation of strategies, programs and initiatives ... that enhance the relationship between Intermountain Health and its consumers. The CX team is responsible for designing, measuring and improving the consumer… more
- ServiceNow, Inc. (Addison, TX)
- …we welcome candidates with backgrounds in Salesforce, Pega, Microsoft Dynamics, or Oracle CX who can apply their CRM expertise and quickly adapt to ServiceNow. Your ... Salesforce Sales/Service/CPQ + Pega CRM/Case Management + Microsoft Dynamics, Oracle CX , or SAP CX (also valued). + Proficiency in project management tools (eg,… more
- FST Technical Services (Arlington, VA)
- FST Technical services commissioning ( Cx ) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, ... the clients requirements and design intent. About us: The building commissioning ( Cx ) process strives for reliable and energy efficient building operation and… more
- UGI Corporation (Conroe, TX)
- …the United States. Posting Job Summary: The Customer Experience Supervisor ( CX Supervisor) demonstrates effective business acumen and leadership skills to directly ... supervise an assigned team of CX Advocates. The CX Supervisor ensures his/her team of customer care professionals delivers an excellent quality experience for… more
- McKinstry (Seattle, WA)
- …project specific pre-start, start-up, and test-adjust-balance field work + Conduct Cx coordination meetings as needed with owner, project management, contractor, and ... other Cx team members as defined in the Cx plan + Develop a project specific training agenda and manage the systems training + Represent McKinstry at project… more
- Concentrix (Cheyenne, WY)
- …new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B ... needs, with a targeted enterprise prospect, including but not limited to, IT, CX , Operations, HR, Finance and Procurement. - Provides effective and clear leadership… more
- Atlantic Health System (Morristown, NJ)
- …+ Leads the development and implementation of consumer experience ( CX ) research strategies, methodologies, programs and reporting with quantitative and ... pain points in the end-to-end consumer experience + Tracks CX KPIs, provides recommendations for improvement, and develops learning...partners + Ensures data quality and accuracy in all CX research and analysis + Participates in the development… more
- Turner & Townsend (Pittsburgh, PA)
- …against design intent. + Manage commissioning documentation and reporting platforms (eg, Cx Alloy). + Drive resolution of deficiencies and ensure readiness for ... Collaborate with design teams, contractors, and stakeholders to maintain alignment on QA/ Cx objectives. + Monitor and enforce safety programs in alignment with OSHA… more
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