- Amazon (Los Gatos, CA)
- …the connected home. eero is looking for an experienced software development engineer on the Connectivity - Systems software team. Responsibilities will include ... new customer features and improving our fleet observability. This engineer will focus on L3+ in the network software...code reviewing , phone screen a candidate, prioritize incoming CX tickets, and collaborate with product on the feasibility… more
- CVS Health (Buffalo Grove, IL)
- …day. **Position Summary** CVS Health is seeking a skilled and growth-oriented Voice Services Engineer to join our Core Voice Engineering team. This role is ideal for ... and maintain SIP End Points, Avaya PBX systems, Intrado e911, and CX -E Automated Attendant + Participate in transformation initiatives including migrations and… more
- Cisco (Herndon, VA)
- …Team Our Consulting Engineers are an integral part of the Customer Experience ( CX ) team delivering Business Critical Services to our customers! We combine the power ... of Cisco Analytics and Knowledge with the outstanding technical expertise and...groundbreakers of technology. **Your Impact** As a Security Consulting Engineer , you will help drive the effort to transform… more
- Celestica (San Jose, CA)
- …a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and responsible for troubleshooting and ... to systemically and expediently drive issues/escalations resolutions. The Network Engineer engages with customers to understand their topology and provides… more
- Amentum (Arlington, VA)
- …and Duties: We are seeking a highly skilled and motivated Systems Engineer - Controls and Power Distribution Systems to join our Digital Infrastructure ... and system integration. * Familiarity with commissioning processes and tools ( CX , TAB, etc.). * Excellent problem-solving, communication, and project management… more
- Cognizant (Louisville, KY)
- As a Google AI Senior Engineer for Contact Center solutions, you will design and implement intelligent systems using the CCAI platform to create scalable, machine ... Design & Develop Conversational Flows: Build intents, entities, and flows in Dialogflow CX for chatbots and voice assistants and managing intent recognition. * Build… more
- Cognizant (Louisville, KY)
- As a Google AI Lead Engineer for Contact Center solutions, you will design and implement intelligent systems using the CCAI platform to create scalable, machine ... Build IVR systems, call routing, and CRM integrations. * Work with real-time analytics , call transcript analysis, QA automation and agent assist tools * Collaborate… more
- Cisco (San Diego, CA)
- …Team** Our Consulting Engineers are an integral part of the Customer Experience ( CX ) team delivering Business Critical Services to our customers! We combine the ... power of Cisco Analytics and Knowledge with the outstanding technical expertise and...the groundbreakers of technology. **Your Impact** As a Consulting Engineer , you will help drive the effort to transform… more
- Cisco (Research Triangle Park, NC)
- …software. The successful candidate will interface with customers, Advanced Services ( CX ), TAC, Product management and other teams within Cisco to deliver ... environments, with the ability to demonstrate AI tools for automation, analytics , and solution development **Preferred Qualifications:** + Experience with Linux,… more
- ServiceNow, Inc. (Santa Clara, CA)
- …+ Partner with Product, Design, Research, and Data to operationalize product analytics , experimentation, and voice-of-customer. + Ensure CX KPIs (time-to-value, ... It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today -… more