- Warner Bros. Discovery (New York, NY)
- …here you can thrive. Your New Role As an Analyst on the CX Data & Insights team, you will lead the strategy, planning, and day-to-day implementation ... stakeholders across the organization access to foundational CX data . + P artner with Dynamic Insights pillar to operationalize CX -driven partner KPIs by… more
- City National Bank (Los Angeles, CA)
- … - Officer or AVP *based on candidate experience level* WHAT IS THE OPPORTUNITY? The CX & Insights Analyst works with product and business unit stakeholders ... required of business stakeholders. * End-to-end creation and implementation CX programs and leveraging CX data...mid-level stakeholders across the organization * Help assess new data sources for service & digital insights … more
- City National Bank (Los Angeles, CA)
- …- AVP or VP *based on candidate experience level* WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders ... CX research programs. And finally, it includes leveraging CX data to create dashboards and reports...of senior stakeholders across the organization * Assess new data sources for service & digital insights … more
- Coinbase (Little Rock, AR)
- …automation, and optimizing customer support interactions to build an effortless experience. As a Data Analyst on our team, you will own and drive projects that ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our...meaningful business impact. You'll have the opportunity to transform data into valuable business insights and help… more
- Baylor Scott & White Health (Dallas, TX)
- …**This is an onsite position in Dallas, Texas.** We're seeking a strategic and data -driven Senior Analyst to join our Voice of Customer (VoC) Program team ... CX measurement. **Insight Generation:** + Analyze VoC customer experience feedback data to derive actionable insights and recommendations for improving… more
- UNUM (Portland, ME)
- …management and increases exposure to all of the company's operational areas while helping turn CX data into action. This is a Hybrid opportunity requiring 2 days ... Team Unum today! **General Summary:** The Customer Experience Senior Analyst works within the Customer Experience Insights ...a mission to equip and rally Unum with actionable insights . This role supports CX improvement projects… more
- Meta (Seattle, WA)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience ( CX ) team, you'll be part of a global team that unlocks the power of customer feedback ... with data -led storytelling and demonstrated experience in conveying complex insights to non-technical stakeholders 15. Proficiency in data visualization… more
- Stanford Health Care (Newark, CA)
- …Overview** The Business Reporting Analyst is a senior position responsible for identifying data needs and metrics and ensuring the integrity of all data used ... (United States of America) Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting … more
- UNUM (Chattanooga, TN)
- …continues to increase exposure to all of the company's operational areas while helping turn CX insights into action. This is a Hybrid opportunity out of our ... at Unum is looking to add a Customer Experience Analyst to the team. This individual will work within...Assists in improving the customer experience by gathering customer insights , analyzing data , mining information across all… more
- Cognizant (San Francisco, CA)
- …+ Partner with Data & Analytics teams to embed contact center insights into business decisions. + Drive API and integration patterns across portals and ... **The Role:** Cognizant is seeking a motivated and innovative **Business System Analyst ** to join our team. This role is responsible for gathering and analyzing… more