- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... aspects of our call center team. As a sales manager , you will ensure an exceptional customer experience in...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
- Zoom (Denver, CO)
- …lasts-this role is for you. About the Role: We're looking for a high-impact BDR Manager to lead and scale a team of outbound sales developers focused on generating ... cadences, and partnering with Sales, Marketing, ABM, FMM, and CX to ensure our outbound efforts are focused, intentional,...+ Build strong partnerships with Sales, FMM, ABM, and CX teams to ensure account alignment, messaging consistency, and… more
- Mass Markets (Savannah, GA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- The Walt Disney Company (Santa Monica, CA)
- …magical experience?** We are looking for a proactive and data-driven Customer Experience Manager to lead and elevate the experience of sports and third-party viewers ... and manage relationships with third-party partners as the main CX point of contact. + Monitor performance KPIs, share...liaison for local and regional sports teams to embed CX in sports-related decisions. + Partner cross-functionally to create… more
- Microsoft Corporation (Redmond, WA)
- …deliver business outcomes within cloud contact center environments. As a **Principal Product Manager ** , you will be a dynamic CCaaS Growth Leader, accelerating the ... through vertical market expansion, strategic partner ecosystems, and customer experience ( CX ) innovation initiatives. + Monitor and report key performance indicators… more
- R1 RCM (Detroit, MI)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. **As our** Manager of Marketing - Demand Generation, you will own our GTM ... within current customers, and deepen alignment with our commercial and Customer Experience ( CX ) teams. This role is highly strategic and deeply executional. You will… more
- Pfizer (Tampa, FL)
- …all over the world to touch millions of lives. We are seeking a Senior Manager of User Experience to embed within our Forward Impact Teams (FIT pods), which deliver ... at unprecedented speed through AI augmentation. You will collaborate closely with CX Leads and stakeholders to align priorities, gather feedback, and adapt solutions… more
- Mass Markets (AL)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... We are seeking an experienced and results-driven Senior Operations Manager to join our dynamic BPO team. This role...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
- Insight Global (Irving, TX)
- Job Description Insight Global is looking for an AI & Automation Manager . This role is both hands-on and strategic, responsible for defining the AI & Automation ... BS&T transformation objectives. * Partner with Product Leads (CCaaS, WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and… more
- Mass Markets (Mesilla, NM)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more