- Microsoft Corporation (Redmond, WA)
- …deliver business outcomes within cloud contact center environments. As a **Principal Product Manager ** , you will be a dynamic CCaaS Growth Leader, accelerating the ... through vertical market expansion, strategic partner ecosystems, and customer experience ( CX ) innovation initiatives. + Monitor and report key performance indicators… more
- R1 RCM (Detroit, MI)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. **As our** Manager of Marketing - Demand Generation, you will own our GTM ... within current customers, and deepen alignment with our commercial and Customer Experience ( CX ) teams. This role is highly strategic and deeply executional. You will… more
- Pfizer (Tampa, FL)
- …all over the world to touch millions of lives. We are seeking a Senior Manager of User Experience to embed within our Forward Impact Teams (FIT pods), which deliver ... at unprecedented speed through AI augmentation. You will collaborate closely with CX Leads and stakeholders to align priorities, gather feedback, and adapt solutions… more
- Mass Markets (AL)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... We are seeking an experienced and results-driven Senior Operations Manager to join our dynamic BPO team. This role...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
- Insight Global (Irving, TX)
- Job Description Insight Global is looking for an AI & Automation Manager . This role is both hands-on and strategic, responsible for defining the AI & Automation ... BS&T transformation objectives. * Partner with Product Leads (CCaaS, WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and… more
- Mass Markets (Mesilla, NM)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
- Parsons Corporation (Norfolk, VA)
- …**Job Description:** Parsons is looking for an amazingly talented **Senior Engineering Manager ** to join our team supporting our Federal client in the Washington ... roadmap and plan for multi-year construction program, review KTR Cx plans, advise on Cx trends/lessons learned + Monitor cost, schedule, and risk performance… more
- Mass Markets (Dallas, TX)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... industry-leading organization. Looking to add an experiencedCall Center Client Account Manager Ito support complex business process outsourcing accounts. This role… more
- Mass Markets (Las Cruces, NM)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... industry-leading organization. Looking to add an experiencedCall Center Client Account Manager IIIto support complex business process outsourcing accounts. This role… more
- Amazon (Denver, CO)
- …will have a broad role - part market maker, part operator and part general manager - and will build a strategy focused on outcome-based selling, winning new customer ... results - Leadership experience in a customer-facing role in the CX /VDI technology industry Preferred Qualifications - Exceptional people-management skills; able to… more