- AdventHealth (Altamonte Springs, FL)
- …Fulltime 8:am-5:00pm **Job Location** : Altamonte Springs **The role you will contribute:** The Senior CX Data Analyst serves as a liaison between clinical ... outcomes, and benchmarking internal performance against external peers. The Senior CX Data Analyst analyzes complex qualitative and quantitativeconsumer… more
- PulteGroup (Tempe, AZ)
- Job Summary: The Senior Analyst is responsible for the analysis of highly complex applications, websites, databases and systems, providing third-level technical ... support, testing and defect management. Leads team initiatives while simultaneously participating in multiple IT project efforts with limited oversight from leadership. Contributions are felt across a breadth of development efforts. Has a working knowledge of… more
- Citigroup (Wilmington, DE)
- **About the Role:** We are seeking a highly motivated and results-oriented Business Analytics Senior Analyst to join our CX Analytics team. This role offers ... and deliver data-driven insights that shape key business decisions. **Background:** The CX Analytics team is dedicated to understanding our customers and optimizing… more
- Citigroup (Wilmington, DE)
- **About the Role:** We are seeking a highly motivated and experienced Business Analytics Lead Analyst to join our dynamic CX Analytics team. This role offers a ... firm to design solutions. This role will be key in empowering the CX organization to proactively address customer concerns in near real-time, significantly improving… more
- Evolent (Richmond, VA)
- …* Genesys Cloud CX Specialist Certifications **General Performance Criteria** As the Sr Analyst , Contact Center Technology, you will be required to fulfill ... the mission. Stay for the culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst , Contact Center Technology plays a pivotal role in supporting,… more
- Comcast (Philadelphia, PA)
- …funding decisions in a timely manner. Responsibility includes communicating to senior management the financial details, risks, and other relevant factors associated ... good verbal and written communication skills to effectively explain financial scenarios to senior management teams as well as sales and product teams. + Must have… more
- Bath & Body Works (Reynoldsburg, OH)
- …well as Customer and Consumer sentiment through in-house and vendor-led approaches. The Senior Market Research Analyst is a key partner in providing ... quantitative and qualitative techniques. Preferred experience with: Customer Experience ( CX ) tracking, including NPS and text analytics and Digital/eCommerce… more
- Mass Markets (AL)
- …VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- The Hartford (Hartford, CT)
- Sr Spec Customer Experience - MQ08CE We're determined...Join our team as we help shape the future. Senior Specialist Customer Experience Do you want to help ... identify opportunities to improve agent/broker and customer experiences with us? Customer Experience ( CX ) may be the opportunity for you to grow your career. We're… more
- Robert Half Technology (Newark, NJ)
- Description We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our ... into clear, actionable user stories and use cases. The Sr . BA will play a pivotal role across the...Experience + 7+ years of experience as a Business Analyst , preferably in a customer-facing digital or portal environment… more