- Stanford Health Care (Newark, CA)
- …or automation tools (Python, R, VBA). Systems & Platforms: Work with data from contact center platforms such as Genesys, NICE inContact, Avaya, Five9, ... and reports. The ideal candidate has strong analytical skills, proficiency with contact center technologies, and the ability to analyze data across multiple… more
- Leidos (Indianapolis, IN)
- …on customer feedback and performance data + Understanding of knowledge base systems and their role in supporting contact center operations + Proficiency with ... accuracy, and effectiveness + Analyze customer feedback and contact center data to identify content gaps, trends,...intelligent IVR, chatbots, live chat, VOIP telephony, and ACD systems + Understanding of call center workflows,… more
- University of Pennsylvania (Philadelphia, PA)
- …families in the areas of registration, billing, and financial aid in a call center environment utilizing various software systems and technical programs. The One ... Posted Job Title One Stop Counselor - Student Services Center , Division of Finance Job Profile Title Coordinator B...records; ability and willingness to learn new programs, applications, systems , tools, etc. + Knowledge of data -processing… more
- Huntington Ingalls Industries (Dayton, OH)
- …Clearance: Other Level of Experience: Senior This opportunity resides with Warfare Systems (WS), a business group within HII's Mission Technologies division. Warfare ... Systems comprises cyber and mission IT; electronic warfare; and...leading the next evolution of national defense - the data evolution - by accelerating a breadth of national… more
- City of New York (New York, NY)
- …of Federal, State and City regulations, court decisions and other mandates using Call Center data and resources. Make recommendations to OPPT and FIA executive ... Direct the daily operation of the DSS OPPT Call Center staff and information systems to ensure...procedures. - Direct the accumulation, documentation and analysis of data compiled by the Call Center staff… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to ... providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to… more
- Houston Methodist (Katy, TX)
- …requires you to be onsite. At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients referred between ... providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to… more
- Atlantic Health System (Summit, NJ)
- …Technologist II for the Neurodiagnostics Departments at Morristown & Overlook Medical Center . The department at Morristown Medical Center requires 12-hour shifts ... possible. Selects appropriate sensitivity settings and montages. Obtains quality data , ensuring technical quality regardless of patient's age or...we are one of the leading non-profit health care systems in the nation. Our facilities and sites of… more
- RWJBarnabas Health (New Brunswick, NJ)
- …+ After onboarding, this position must be proficient in running ABOUT's Transfer Center technology, Five9 phone systems with call recording, EPIC including ... PD Transfer Center DispatcherReq #:0000182688 Category:Emergency Medical Services (EMS) Status:Per...all other aspects of transfer logistics. This position requires systems thinking, the ability to manage many conflicting priorities,… more
- Kennedy Krieger Institute (Baltimore, MD)
- …for training and supervision of new staff during the two week Care Center orientation on computer systems , scheduling and departmental policies procedures and ... protocol. 4. Operates all systems of the Care Center and performs...improvement program to monitor compliance with procedure, quality of data and effectiveness of system while working with the… more