- Cisco (Austin, TX)
- …+ Represent the support function in cross-functional meetings and customer engagements + Contribute proactively to digital transformation by creating ... of vantage points. As the world continues its digital transformation and relies more on cloud services and the...online-chat, email and phone + Active participation in 24x7 Support Coverage model Qualifications + A standout " customer… more
- Tucson Electric Power (Tucson, AZ)
- …and solution innovation across the company + Acts as project manager - lending support when needed + Improved Customer Satisfaction metrics, as measured by JD ... **Principal, Customer Centric Research** Company **Tucson Electric Power** Location...ourselves to explore new possibilities. + **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven… more
- eightfold.ai (New York, NY)
- …story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Strategic role at Eightfold is responsible for our customers' post-sales ... continually driving value from the Eightfold Talent Intelligence Platform. Our Senior Customer Success Managers share best practices and play-books to help our… more
- Ivalua (New York, NY)
- … issues quickly. + Data Management & Reporting: Accurately document all customer data and interactions within our internal system of record, and report ... CUSTOMER SUCCESS SPECIALIST (New York, NY - US)...global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock… more
- Brink's (Coppell, TX)
- …and strategic priorities. The Sr. Director leads end-to-end service delivery transformation , ensuring Brink's consistently meets and exceeds customer ... Product, Operations, Technology, and Sales to ensure seamless service delivery. + Data -Driven Decision-Making: Use analytics and customer insights to inform… more
- Abbott (Alameda, CA)
- …levels with our new sensing technology. We are seeking a visionary Manager, Global Customer Service Learning to lead the transformation of customer service ... diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor… more
- The Hertz Corporation (Atlanta, GA)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and agency correspondence)… more
- TEKsystems (Chino, CA)
- …and data . . Achieve performance targets in call handling, customer satisfaction, and resolution rates. . Navigate multiple screens and software systems ... Are you ready to deliver top-notch customer service while handling a variety of calls?...Handle settlement calls with utmost professionalism. . Provide comprehensive support and details on claims. . Utilize call center… more
- Iron Mountain (Dallas, TX)
- …provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine ... enable digital and sustainable solutions, whether in information management, digital transformation , secure storage and destruction, data center operations,… more
- TEKsystems (Milwaukee, WI)
- …devices, rebuild processes, data backup tasks, and various field support activities. Key Responsibilities + Deliver high-quality, customer -focused technical ... Description The IT Field Support Technician provides on-site across the Milwaukee area....on-site across the Milwaukee area. This role requires strong customer service skills, excellent attention to detail, and the… more