- Steampunk (Mclean, VA)
- …solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What You'll Do** + ... **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- Stanford University (Stanford, CA)
- …Translate requirements into well-engineered components (pipelines, vector stores, prompt/ agent logic, evaluation hooks) and implement them in partnership ... with the platform/architecture team. + **Application & Agent Development:** Build and maintain LLM-based agents/services that securely call enterprise tools… more
- Stanford University (Stanford, CA)
- …Translate requirements into well-engineered components (pipelines, vector stores, prompt/ agent logic, evaluation hooks) and implement them in partnership ... and insights that inform AI models and decision-making. + Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …support to end users. The ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365. They will be required to ... installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts which… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …- in addition to Level I requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9 out of 12 months. + Completed ... Specific: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9...Must be able to function while sitting at a desk viewing a computer and using a keyboard and… more
- Eurofins US Network (Dayton, NJ)
- …in-person support and act as fill in for occasional overflow of Service Desk calls. + Support one or more localized laboratories to provide in-person, on-site ... levels. + Must be open-minded and considered a change agent . + Provide hands on/onsite support for various technical...Support w/increasing responsibilities** + 1 yr. minimum of Help Desk Support (or equivalent) + 1 yr. minimum of… more
- Leidos (Laurel, MD)
- …candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to these systems. ... troubleshooting, and maintenance for IT systems + **Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of problems** + Provide assistance to… more
- Moses/Weitzman Health System (Middletown, CT)
- …program/project management, performance improvement activities, and the help/services support desk . Ability to work effectively with external information security ... necessary + Must be able to work at a desk and participate in virtual/in-person meetings for extended periods...standard processes and methodologies. + Acts as a change agent for the organization and challenges the status quo… more
- Travelers Insurance Company (Franklin, TN)
- …+ Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to ... as mandated. + On a rotational basis, engage in resolution desk technical work and resolution desk follow up call work. + This position requires the individual… more
- Truist (Atlanta, GA)
- …logging, querying and dashboarding. + One to one work with teammates, teams, help desk , problem management and others to resolve issues or implement new policy or ... cloud backup and disaster recovery and on-prem device management. + Zscaler Agent deployment, support and management, with Group Policy Controls, authentication and… more
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