- NCR Atleos (Frisco, TX)
- …feedback for further research + Act as a liaison between Technical Support , Account Managers and other Cardtronics personnel to help resolve escalated customer ... issues + Create, review and close tickets and maintain accurate customer records + Answer inbound calls from clients, customers, and external vendors + Ability to follow call tree to accurately transfer calls to the appropriate department based on the… more
- TekSynap (Washington, DC)
- … support levels when necessary. + Team Management:Supervises help desk staff, including hiring, training, and evaluating performance, while ensuring efficient ... administration) + 5 to 8 years' experience in IT support or help desk roles, with at...PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the… more
- TekSynap (Arlington, VA)
- …**RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; + Coordinate Service ... the FDIC Service Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team in a… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, ... * Service internal and external customers cost effectively; log and track customer support requests * Escalate and redirect Help Desk Incidents to the… more
- Children's Hospital Boston (Boston, MA)
- …Job Posting Category:AdministrationJob Posting Description:Position Summary The Senior Patient Experience Representative will support front desk operations, ... for 2-3 hours to address patient inquiries, coordinate appointments, and support departmental needs. Key Responsibilities + Customer Service * Provides positive,… more
- Sage Hospitality Group (Portland, OR)
- …accurate record-keeping in compliance with hotel standards. + Recruit, train, coach, and support Front Desk Agents, fostering a culture of service excellence. + ... to everything you do? We're looking for a Front Desk Manager who is ready to make their mark...transportation, and community partners to enhance guest experiences. + Support and implement emergency procedures, protecting guests, staff, and… more
- Super Soccer Stars Coaching (New York, NY)
- …shift slightly based on seasonal needs Requirements + Proven experience as a front desk representative , customer service agent, or in a similar role. + Strong ... You will report directly to the Operations Manager to provide outstanding customer support , front desk management, and marketing assistance. This is an in-person… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking… more
- NuAxis Innovations (Kansas City, MO)
- …2007 or later + Certifications CompTIA A+ or security + Help Desk Institute's HDI certification + Customer Service Representative Certification **Experience:** ... At least 2 years of current experience in participating in a desk -side support environment. **Does this opportunity sound like a fit for you? If so, join our… more
- TekSynap (Washington, DC)
- …levels of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED ... Beltway Weekly updates, regional meetings, and weekly meetings with customer support managers. + Monitor recurring and claimant-specific technical problems related… more