- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical ... complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system accessibility, and user… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced ** Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort Belvoir, ... locations. The successful candidate will manage all facets of IT Service Desk support, from daily operations and administration to cybersecurity defense for… more
- Precision Resource (Huntington Beach, CA)
- Senior IT Service Desk Analyst opportunity in Huntington Beach, CA Join a Team Where Your Impact Matters Dependable. Enthusiastic. Driven to succeed. If that ... Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive exceptional technical support. In this… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end ... requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will...coordination of Service Desk functions. The Service Desk Supervisor will also contribute to problem resolution by… more
- BXP (Boston, MA)
- …+ A bachelor's degree or equivalent educational certification required. + A minimum of 5 years' desktop support experience in a Microsoft environment. + Posses an ... extensive knowledge of Windows 10/11, MS Office; remote support apps (Teams, RDP); networking (switches, routers, firewalls); scripting (PowerShell). + Possess a strong working knowledge of desktop security protections, group policies and patching solutions. +… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Senior Help Desk Analyst to provide advanced end-user support and serve as an escalation point for complex technical issues. This ... and mobile devices + Mentor and guide junior Help Desk analysts + Assist with onboarding/offboarding and access provisioning...Required Qualifications + 3-5+ years of experience in Help Desk , Service Desk , or IT Support roles… more
- CACI International (Oklahoma City, OK)
- …model. CACI has an excellent opportunity for an experienced, self-directed **Enterprise Service Desk Manager** . As a senior manager you are responsible for ... Enterprise Service Desk Manager Job Category: Information Technology Time Type:...overseeing the day-to-day tactical direction of Service Desk Managers and Technicians focused on service delivery, improved… more
- GovCIO (Washington, DC)
- …incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1-service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Raymond James Financial, Inc. (Denver, CO)
- …+ Provide second-line hardware, software, and end-user support as required and in line with documented procedures and service-level targets to support the business ... **_This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Denver, Colorado Corporate Office._** **_Please Note: The initial training period will last six weeks and will require candidates to be… more
- Terracon (Olathe, KS)
- …issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify and/or delete ... calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. +...+ Open and/or close work orders (via IT Service Desk software) on each call received. + Escalate problems… more