- Insight Global (Willoughby, OH)
- Job Description Insight Global is seeking a IT Helpdesk Technician for a credit union in Willoughby, OH. This person will be responsible for ensuring efficient ... access configuration. * Manage support tickets in the help desk system, ensuring timely response and accurate documentation of...* 2+ years of experience in an IT support/help desk role, ideally within a financial institution or credit… more
- Robert Half Technology (Springfield, OR)
- Description This successful Robert Half client is seeking a Help Desk professional to join their team in the Eugene, OR area. You will be responsible for providing ... Qualifications: + 1+ year of experience in a help desk or technical support role + Active Directory +...year of experience in an IT support or help desk role. * Proficiency in Active Directory user administration.… more
- City of New York (New York, NY)
- …New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program ... degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu… more
- Red River (Chantilly, VA)
- …is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from customers as well ... as escalation from other team members and field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification and resolution activities, as well as growing… more
- Insight Global (Bellevue, WA)
- …downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support ... activities. 4. Escalation Handling: Escalate complex issues to appropriate teams or vendors, following escalation procedures as necessary. 5. User Training: Assist end-users in understanding and utilizing IT systems, applications, and tools effectively. 6.… more
- Koniag Government Services (Baltimore, MD)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type** **Hourly** ... **This position requires the candidate to be able to obtain a Public Trust.** We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid… more
- Red River (Chantilly, VA)
- …+ Bachelor's degree desired, Computer Science, Engineering or other technical degree or equivalent experience + Desired certifications: CompTIA A+, Network+, OR ... Microsoft MCSA certifications + Minimum 1 years of IT experience with IT administration and support experience with windows administration and management of Active Directory, DHCP, DNS, Group policy + High level experience and knowledge of Windows and Mac… more
- Huntington Ingalls Industries (Fort Belvoir, VA)
- …+ AA or other 2 year technical degree in related discipline and 1 year related experience. HS + 3 years related experience may be substituted for AA degree. + Active ... TS/SCI government security clearance required to star Preferred: Bonus Points For + Relevant industry certifications (as applicable) + Prior experience in defense, aerospace, or government contracting + Proficiency with specialized tools or software aligned to… more
- Loretto Management Corporation (Syracuse, NY)
- …Job Duties Specific to This Position: + Performs on-site and remote analysis, diagnosis, and resolution of desktop, laptop, and endpoint problems for end-users, ... Overview The Client Support Analyst provides essential technical support for end-users across the organization, ensuring optimal satisfaction with their computing environment. This role involves troubleshooting a wide range of hardware and software issues,… more