- United States Steel (Gary, IN)
- …The position will also be responsible for managing the Process Control Deskside Support team responsible for supporting PC's, DVR's, MDT's, and other similar ... equipment. Responsibilities: + The applicant will need to lead a high-performance team in optimizing and improving industrial plant applications, databases, and web solutions to meet business requirements. + The applicant will be responsible for managing… more
- System One (Topeka, KS)
- …excellent internal-customer facing skills at all levels, with an outstanding " Deskside Manner." + Subject Matter Expertise in Active Directory, Group Policy, ... Exchange, Windows Server, Intune, Virtualization + Proficiency in SCCM, Azure Landing Zone, VDI Ref: #431-IT Tampa #LI-SG1 #M1 System One, and its subsidiaries including Joule, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering… more
- General Dynamics Information Technology (Washington, DC)
- …+ Delivering excellent customer service via phone, chat, email, tickets and deskside support. + Supporting on-site installation and repair of desktops, notebooks, ... printers, iPads, and peripherals. + Troubleshooting and resolving issues with both Microsoft Windows and MacOS. + Diagnoses hardware, software, and user problems and recommends corrective actions or procedural changes. + Supporting Microsoft Office 365 and… more
- CompuCom (Cambridge, MA)
- …to communicate effectively with customers and associates + Must possess strong Deskside Support skills + Must possess strong Customer Service skills + Windows ... 11 and O365 experience. Mac OS is not required but a plus + Hardware break/fix, warranty repair, and vendor coordination experience + Experience supporting MS Teams in an enterprise environment in conference rooms + Experience supporting user accounts, mobile… more
- Robert Half-Robert Half Corporate (San Ramon, CA)
- …on customer service and user experience. + Understanding of Technical and Deskside support processes. + Understanding of endpoint monitoring and support tools ... (backup, vpn, anti-virus, patching, and encryption). + Desire to identify areas for efficiency considering automation, IaC, agentic AI or other time-saving tools for repetitive operational work. + Familiarity providing evidence for SOX, ISO, SOC or other… more
- TekSynap (Fort Detrick, MD)
- …documentation and user resources. + Oversee the Tier I Call Center, Tier II Deskside and Remote Support, and other optional task areas to ensure compliance with ... performance standards. + Deliver data visualization and analytics reports to J6 leadership, highlighting performance trends and actionable insights. + Conduct wellness visits for VIP support and ensure readiness for special events or high-profile missions. +… more
- GovCIO (El Paso, TX)
- …of technical issues for customer via chat, email, and deskside support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting ... and repair of desktops, notebooks, printers, iPads, and associated peripherals. Troubleshoot and resolve issues involving Microsoft Windows, desktop applications, collaboration tools, shared drives, email, and other technologies. Support Microsoft Office 365… more
- ManpowerGroup (Columbus, OH)
- …resources and improve service delivery. + Respond to chat requests and resolve deskside support incidents efficiently. + Utilize ITIL concepts to handle tickets and ... ensure a high level of customer satisfaction. + Participate in side projects and contribute to process improvements within the team. **What's Needed?** + Two years of enterprise IT support experience or relevant certifications/schooling demonstrating a passion… more
- Brookfield Properties (Chicago, IL)
- …and national administrative/office management staff + Assist in troubleshooting basic IT deskside support issues as needed + Additional tasks include, but are not ... limited to, mail services, copying and binding, office supply ordering, and submitting and processing of invoices Your Qualifications: + HS diploma required, College degree preferred + 3 - 5 years of experience supporting multiple senior leaders and managing… more