- NTT DATA North America (Batavia, IL)
- …(US). The primary responsibility of the Computer Support Technician is to provide Deskside end-user support and service request support to both the customer and the ... Desktop Support Team. Support will require knowledge of PC and Mac Hardware, Desktop & Laptop Operating Systems & settings, printer diagnosis and repair, and networking functionality and support. In addition, intermediate knowledge of end-user applications is… more
- NTT America, Inc. (Mahwah, NJ)
- …equipment by identifying, researching and resolving technical problems + Provide deskside assistance to resolve technology issues and provide how-to knowledge ... transfer to end users on a variety of computer-related issues + Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks + Provide quality level II support for users with a high degree of customer satisfaction, technical… more
- Zurich NA (Stevens Point, WI)
- …Services group working from the Stevens Point, WI office. Responsibilities: + Deskside and remote technical support. + Ticket management within ServiceNow. + PC ... deployment and setup. + Troubleshooting complex IT issues. + Collaborating and knowledge sharing with a remote team. Basic qualifications: + Bachelor's Degree and 3 or more years of experience in the Desktop Support are OR + High School Diploma or Equivalent… more
- TEKsystems (New York, NY)
- …Workspace,Zoom,Slack Additional Skills & Qualifications New York City doing tickets + deskside support. We've opened an office there and this would require them ... to be in the office 3 days a week or more. The general schedule would be Tu-Wed-Thur, but more might be required on a case by case basis like to cover events or executive visits. Additional Skills & Qualifications 750 at grow therapy 550 FTEs 200 in business… more
- Bechtel Corporation (Ogden, UT)
- …tier support when needed. + Works with end users via phone, in-person deskside visit, or Service Center walk up. + Performs workstation maintenance tasks including ... Microsoft program upgrades and deployments. + Reviews and creates documentation related to help desk support tools and products. + Keeps abreast of the latest hardware and software standards approved by NS&E. + Supports software installations and problem… more
- Leidos (Alexandria, VA)
- …engineering technical assessment and process improvement initiatives. + Assist Deskside Support and Tech Refresh personnel experiencing issues reimaging workstations ... and troubleshoot local Distribution Point access. + Support customer requirements in a 24/7/365 mission environment. + Provide mentoring and training to 24/7/365 IT Operations Center (ITOC) personnel. + Develop and update Standard Operating Procedures (SOPs)… more
- Indorama Ventures (Dayton, TX)
- …point of contact for IT service requests, providing both remote and deskside support to ensure timely resolution of incidents within established service levels. ... They collaborate with various resolver groups and other IT departments as necessary to address and close issues, while diligently capturing and recording high-quality information and actions. Additionally, the technician monitors ticket queues, responds… more
- Robert Half Technology (Florham Park, NJ)
- …Exceptional organizational, collaboration, and leadership skills. * Familiarity with deskside support, deployments, computer hardware, backup technologies, and Cisco ... technologies. Technology Doesn't Change the World, People Do.(R) Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and… more
- TEKsystems (Fort Dodge, IA)
- Description Deskside Support - provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to ... resolve challenges with hardware, software and application issues in a ticketing system. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well… more
- Leidos (Arlington, VA)
- …as required by the contract. + Deploy IT equipment for Tech Refresh, Deskside Support, and Routine Requirements requests and meet all Service Level Requirements ... (SLA). + Identify obsolete, broken and out of warranty equipment. + Provide daily inventory reports as well as maintain a threshold of assets for deployments. + Cross training for new employees in your department. + Current and active Secret Clearance. **Basic… more