- BAE Systems (Columbia, SC)
- …fulfill a role in our TechOne Service Center providing 24/7 Tier 2 Technical Helpdesk and operational support for the Executive Office of the US Attorneys. The ... + Solid working knowledge of SolarWinds application, networks, servers, and other desktop applications. + Ability to multitask while monitoring and working through… more
- M. C. Dean (San Jose, CA)
- …Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket ... Windows operating systems and install/load operating system software. + Support desktop hardware and operating system set-up, imaging software loading, and antivirus… more
- ARSIEM (Arlington, VA)
- …and policies + Provide support for Virtual Private Networks (VPNs) or Virtual Desktop Infrastructures (eg, Citrix) to users. + Provide support for macOS and iOS ... technical challenges and user issues. + Monitor and respond to users on IT helpdesk channels and phone lines + Assist in the management of user accounts and… more
- Nexstar Media Group (Salt Lake City, UT)
- …ensure company objectives are met. + Participate in managing the station helpdesk : News, Operations, Sales, Traffic, Editors, Photogs, MMJs, Building Maintenance + ... + Work to identify solutions to complete broadcast engineering tasks. + Provide Desktop support and general IT support. + Ability to meet deadlines, prioritize… more
- ManpowerGroup (Bristol, IN)
- …internal staff members + Document all contacts, actions, and responses in helpdesk tracking system + Organize and maintain a file system; correspondence, and ... to work within constantly changing priorities + Proficient with a variety of desktop and internet applications + Experience with cell phones, smart phones, tablets +… more
- Terumo Neuro (Aliso Viejo, CA)
- …communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. + Initiate and schedule with vendor to replace or fix ... for shipment back to vendor. + Set up and configure new Windows desktop /laptops or mobile devices for new hires. + Minimum hardware troubleshooting that includes… more
- Hyundai Autoever America (Savannah, GA)
- …Monitoring. + Manage assigned tasks and quickly respond to and process Linux/Windows helpdesk tickets using ITSM in a timely and reliable manner. + Support Help ... Desk personnel and Administrators as required, building desktop PC and laptop OS images. + Monitor/Resolve both Linux/Windows server performance, health, and… more